It appears I have --
Hello Alex, Thank you for your email.
I understand your concern regarding the boots (item xxxxxxxxxxxx) you have purchased from seller "xxxxxx" that was removed from eBay.
I've checked this item on our system. It was listed by a third party using an eBay member's account without their permission. It's likely theunauthorised user obtained the account password using a spoof email.
Unfortunately we weren't made aware of this until after the listing had ended. We strongly advise you not to respond to any further emails regarding this listing.
Once we became aware of this unauthorised activity, we took immediate action and we're now restoring the account to its original owner. For privacy reasons, I can't share any further details regarding this member's account.
However, please be assured that we're dedicated to keeping eBay a safe and reputable place to buy and sell. Alex, we're anxious to help you to receive reimbursement as soon as possible. The next thing you should do is to report this transaction to PayPal.
You must do this within 45 days of payment To find out more about PayPal Buyer Protection and to file a dispute, copy this link into a new browser window:
http://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/protections-buyer-outside
As the account holder isn't responsible for this listing, please don't file an "Item Not Received" dispute via the eBay site.
Protect yourself against spoof "Spoof" emails claim to be from eBay but ask you to provide personal information such as passwords and payment details.
They often ask you toclick on a link in the email and sign in to a fake website. I encourage you to take a few moments to learn more about spoof and how to protect yourself. For information on this subject, please copy this link into a new browser window:
http://pages.ebay.co.uk/safetycentre/spoof.html I sincerely hope your eBay purchases run more smoothly in the future. Kind regards, Darren ReguseBay Trust & Safety
Should i ring up the bank and try to cancel the charge or send paypal an email first?