having problems getting dvd to read

kylepeo · 27 Jul 2010 at 22:29

just done new install of os and cannot for the life of me get the dvd drive to read any disc, pc knows its there in device manager etc but cannot get to read any disc, i need to get the motherboard cd to run.

any help please

kylepeo · 27 Jul 2010 at 23:54

not sure if this is an issue but in my computer its showing the drive as "dvd ram"
should it not be dvd rom
samsung shs223c
http://www.overclockers.co.uk/showproduct.php?prodid=CD-099-SA

kylepeo · 28 Jul 2010 at 00:12

wouldnt install os with the drive, its brand new only arrived few days ago! had to take old drive from father in laws !!
will try in his pc to make sure
strange is pc knows its all there but wont read ANY disc cd/dvd etc

kylepeo · 28 Jul 2010 at 00:24

ok tried in another pc and everything is the same, detects drive can open drive but no disc will read