HDD failing?! Help please

lynchy6789 · 16 Sep 2010 at 01:04

I have a Western Digital Caviar Blue 320GB (7200rpm) recently i have been getting rather a large amount of BSOD and windows taking a while to load and also after every BSOD i get a black screen with a windows registry.

I have ran Memtest86 passed

Graphics card test all fine

Ran HD Tune pro and in the health monitor i have status: Warning

(C7) Ultra DMA CRC Error count
Current: 200
Worst:200
Threshold:0
Data: 2066
Description: Number of interface communication errors: 2066
Status: There were communication errors. This may be caused by a damaged cable.

Error scan come back as OK with scanning speed 56.8MB/s

Pilgrim57 · 16 Sep 2010 at 12:51

Have you used Data lifeguard tools from WD? Run both quick & extended tests. That will help with an RMA.
http://support.wdc.com/product/download.asp?groupid=606〈=en
Backup your data pdq
Look in event viewer but best to use "Bluescreen viewer" to idebtify cause of BSOD
Good luck!

mmj_uk · 16 Sep 2010 at 13:12

That's probably not the problem, you can trigger the SMART CRC error count simply from an unstable computer crashing or unexpected power cut it doesn't necessarily mean that there is anything wrong with the hard drive itself, the hard drive simply has no way of knowing if outside factors caused the error in transmission.

CaptainCrash · 16 Sep 2010 at 13:16

lynchy6789 said:
Status: There were communication errors. This may be caused by a damaged cable.

Would it be a silly question to ask if you've tried a different cable?

lynchy6789 · 19 Sep 2010 at 02:36

Thanks for the replies, i have ran an extended version of the WD Lifeguard and it all passed

so i am taking its not my HDD! I am beinging to think i have a dodgy Windows file as i am constantly getting updates icon and random crashes always follow with configuring updates :confused:

.

Anyone have anymore ideas??

McGraw · 19 Sep 2010 at 03:01

lynchy6789 said:
Thanks for the replies, i have ran an extended version of the WD Lifeguard and it all passed so i am taking its not my HDD! I am beinging to think i have a dodgy Windows file as i am constantly getting updates icon and random crashes always follow with configuring updates .

Anyone have anymore ideas??

I had a dodgy SATA cable and it didn't do anything other than cause windows to hang at the logo.

If you were me, I'd be wondering how you could possibly isolate the problem but would start by putting the HD in someone else's pc and doing a test from Windows.