HELP!!! AOL connection gets going down???

[Kmodo]

HELP!!! AOL connection keeps going down???

Hi I am on AOL, been with em for like 7 years, I have the platinum package and for the last 4 months my connection allways either hangs on pages, goes down for 5mins and makes downloading anything of a reasonable size impossible because of the random loss in connection. Of course this ruins my online gaming

I have tried 3 variants of the same netgear, upgraded to the latest firmware and even tried the free speedtouch router all to no avail

Tried doing some research on the forum and it said something about posting statistics.

Any help or ideas will be great ps do you think its AOL or my line and how would I be able to tell?


System Up Time 00:16:31
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoE 22605 25994 0 4525 19128 00:16:07
LAN 10M/100M 24779 22919 0 18999 5021 00:16:27
WLAN 11M/54M 151 59 0 24 5 00:16:17

ADSL Link Downstream Upstream
Connection Speed 5952 kbps 448 kbps
Line Attenuation 32 db 9.5 db
Noise Margin 6 db 21 db

 

[Stellios]

Sounds like what i was gettin on TalkTalk, and the Carphone Warehouse have bought AOL.

 

[Avalon]

CPW don't own AOL yet, they have only agreed to buy them. Do your router logs show anything that would help ? Also are you able to test your connection with another PC ?

 

[Kmodo]

Do your router logs show anything that would help ? Also are you able to test your connection with another PC ?

All the pc's have the same problem and will hang at the same time , its always like......

'you down..?...yeah I'm down....Me too....its AOL I tell ya, you should be with ZEN.....Jason I told you, we are with em for another year now' (free upgrade because we wanted to leave to get a better deal (things were okay in the summer when we took platinum for gold price £25/month)...doh).

Router log below...?

Sun, 2002-09-08 12:00:22 - Initialize LCP.
Sun, 2002-09-08 12:00:22 - LCP is allowed to come up.
Sun, 2002-09-08 12:00:24 - CHAP authentication success
Sun, 2002-09-08 12:00:35 - Send out NTP request to time-g.netgear.com
Sat, 2006-11-11 14:39:28 - Receive NTP Reply from time-g.netgear.com
Sat, 2006-11-11 14:48:08 - Administrator login successful - IP:192.168.0.2
Sat, 2006-11-11 14:38:53 - Router start up
Sat, 2006-11-11 14:55:23 - Administrator login successful - IP:192.168.0.2
Sat, 2006-11-11 15:27:42 - Administrator login successful - IP:192.168.0.2

 

[Avalon]

Ok, the log doesn't show anything odd, next time it hangs see if anything is logged at the same time... also any pattern to it going belly up (eg is someone on the LAN hammering P2P etc ?) It could be a line fault or a AOL issue at this point but thanks to all your swapping about so far it's probably not the router. Are you able to swap line filters ?

 

[Kmodo]

Ok, the log doesn't show anything odd, next time it hangs see if anything is logged at the same time... also any pattern to it going belly up (eg is someone on the LAN hammering P2P etc ?) It could be a line fault or a AOL issue at this point but thanks to all your swapping about so far it's probably not the router. Are you able to swap line filters ?

Okay thanks I will do. When my friend got a new router a month ago, I managed to get a new DSL filter, this made no difference but I never changed any of the other filters. Would it be any of unused filters maybe causing any problems if one of them are faulty???

LOL no its not P2P hammering as it will happen when only 1 PC is on and just browsing the web it will still hang.

My friend down the road also is on AOL and gets no problems at all, I am assuming we would both be connected to the exchange in Radstock so does this mean its not AOL?

My house is pretty old School, I don't know maybe 1920's is there any way I would be able to check if the line is faulty?

Thanks