Help chosing a new FTTP provider

wizard · 13 Dec 2023 at 08:45

Now let it be said that Aquiss are awesome. Their service has been great but there are similar products/service for £30ish (900mbit).

Cavallino said:
Fully agree.

Their service has been great but there are similar products/service for £30ish (900mbit).

At £30ish? Interesting. Such as?

Cavallino · 13 Dec 2023 at 09:08

Monesupermarket showed onestream 35 a month. Not heard of them though.

wizard · 13 Dec 2023 at 09:16

Cavallino said:
Monesupermarket showed onestream 35 a month. Not heard of them though.

I guess at the end of the day it is a choice between paying more for a quality service or cheaper one with issues. I was with VM until 8 months ago - service issues at least once a week (mainly loss of service for a short while). Since moving to Aquiss since then, there has not been a single issue. Sure, one can attribute this to Openreach but I don't think so.

Cavallino · 13 Dec 2023 at 10:14

Yes fully agree. Aquiss have been outstanding. I was previously with VM and never looked back. How the mighty have fallen truly.

My only point is if there are other companies and competition for fttp is there, Aquiss cannot ignore this indefinitely.

wizard · 13 Dec 2023 at 10:27

Cavallino said:
Yes fully agree. Aquiss have been outstanding. I was previously with VM and never looked back. How the mighty have fallen truly.

My only point is if there are other companies and competition for fttp is there, Aquiss cannot ignore this indefinitely.

Absolutely right. Case of Supply and Demand, I guess.

~cw · 15 Dec 2023 at 18:49

Another Aquiss punter here. Customer service is great and Martin is very knowledgeable and answers tickets at all hours - definitely 'one of us'. I've had a handful of brief outages, all due to Openreach, so that's a limiting factor if it's important to you. If you already have compatible router equipment (PPPoE capable) then you might wish to use the first-six-month-half-price perk to invest in a nice 4G/5G router and low cost SIM as failover. Plenty of good SIM-only data offers around at the moment.

bingham67 · 15 Dec 2023 at 20:29

I was with Aquiss many years ago and they was top notch the problem is I have 1gb and Virgin TV so I think the only real competitor I can go with is BT or Sky for Broadband and TV?

MarcLister · 15 Dec 2023 at 22:11

~cw said:
a nice 4G/5G router and low cost SIM as failover. Plenty of good SIM-only data offers around at the moment.

Any particular routers you can recommend? SIM as well. Would like to have a failover system, just in case.

Mr109 · 21 Dec 2023 at 10:42

Cavallino said:
Yes fully agree. Aquiss have been outstanding. I was previously with VM and never looked back. How the mighty have fallen truly.

My only point is if there are other companies and competition for fttp is there, Aquiss cannot ignore this indefinitely.

wizard said:
Absolutely right. Case of Supply and Demand, I guess.

~cw said:
Another Aquiss punter here. Customer service is great and Martin is very knowledgeable and answers tickets at all hours - definitely 'one of us'. I've had a handful of brief outages, all due to Openreach, so that's a limiting factor if it's important to you. If you already have compatible router equipment (PPPoE capable) then you might wish to use the first-six-month-half-price perk to invest in a nice 4G/5G router and low cost SIM as failover. Plenty of good SIM-only data offers around at the moment.

I'm ordering Aquiss this morning. Anyone want to provide a username for the referral? Not sure what it offers but there's a field in the sign up.
Al

MarcLister · 21 Dec 2023 at 12:46

Mr109 said:
I'm ordering Aquiss this morning. Anyone want to provide a username for the referral? Not sure what it offers but there's a field in the sign up.
Al

It's my forum username if you want to use mine.

Mr109 · 21 Dec 2023 at 12:57

MarcLister said:
It's my forum username if you want to use mine.

I'll see if I can add it