help help

bobreece · 20 Mar 2010 at 14:07

i have a seagate freeagent external hard drive and when i just switched it on it does not light up any more and you can hear the hard drive spin up and make a grindy noise then spin down agian and it just stays in that cycle until i turn it off.
is it died as i have all my family photos and important bits on there

bobreece · 20 Mar 2010 at 15:12

its one thats powered off a mains plug and usb. do you know where i could start to look for recovery specialist?

bobreece · 20 Mar 2010 at 15:12

theron said:
yeah, grinding noise repeating until shut down = dead

but does that mean i will never be able to recover the data?

bobreece · 20 Mar 2010 at 17:06

just been to pc world they said that it sounds like the bit that reads of the disk has come loose jammed or generaly gone wrong and that they could send it away to have the data taken off they said they use the same service the police use to catch criminals but its £699

bobreece · 20 Mar 2010 at 18:33

does anyone know where i could take to get looked at and told weather it can be dont or not?

bobreece · 21 Mar 2010 at 16:08

theron said:
is it not under warranty?

have you tried looking for any free software around that might allow you to do this yourself?

not look for software didnt think it would do it as it wont connect to pc windows finds no drive