Help - Major DVI problems with 3850

[david25]

Hi everyone, I cannot enable DVI output on my 3850 card, either in POST or Windows. VGA via the converter dongle does work, its not the cable or monitor (226bw) because my 8600gts is working fine.

When DVI is selected the monitor just reacts if no cable was connected, no messages about out range or anything.

Any ideas please?

 

[Sir Random]

It should be working all the time, so you may need to rma it. Try it in another PC if possible, but it sounds like a hardware fault to me.

 

[david25]

It should be working all the time, so you may need to rma it. Try it in another PC if possible, but it sounds like a hardware fault to me.

Why would the VGA dongle work (using the same connector)?

 

[Dureth]

That is odd, I would suggest testing it on another mointor via the DVI just to be sure but it does sound like a graphics card problem. I have no idea why it will work with the vga dongle on the same port but not direct DVI.