Help me troubleshoot no sound in windows 7?

gizmo1990

gizmo1990

gizmo1990

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1 Aug 2003
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I've just built a small pc based around Zotec's 9300 wifi mini itx board.

I've installed the rc of windows 7, plugged in some speakers and found that I'm not getting any sound?

Windows seems to be reporting everything is fine. I'm even geating the little sound bars moving up and down correctly in time with music playing.

Checking out the sound properties I've got 'Digital Audio (S/PDIF)' and 'Digital Audio (HDMI)' when I click on either of them I everything seems fine. Everything is installed ok except that under jack information there's a black dot and 'atapi internal atapi jack' which I can't select? Should I be able to select this and make the black 'dot' coloured?

Any help greatly appreciated.
 
Hi Uriel.
I've just plugged in a simple battery powered portable speaker. I've also tried using a pair of headphones too. Nothing tho..
Could I have got the internal connections plugged in incorrectly? If so I'd of thought it would have shown up as faulty in the device manager? Yet everything checks out fine there.
 
First thing's first: your headphones or speaker should be plugged into the green 3.5mm jack just to check if it works.

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Sound should be via the Realtek HD onboard. You're using analogue connection so it will be something like 'Realtek HD' or 'Speakers' in sound playback - not either of the digital connections you mentioned. Make sure that's set to default device.

Once you've established it's working we can think about setting it up properly.

Edit: And get the HD Audio driver here: http://www.zotac.com/index.php?option=com_docman&task=cat_view&gid=116&Itemid=506
 
Last edited:
That's fixed it Uriel! I installed the drviers and as you said the realtek ones showed up!

It's weird I know I installed some audio drivers previously plus the device manager showed that no devices were not working... so why didn't it when there obviously were come drivers not installed?
 
It was probably just that the wrong drivers were installed, rather than no drivers.

I suspect you would have had sound over the optical if you'd been using a digital connection.
 
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