help, my second screen wont turn on

[unwashed potato!]

I got myself one of these about a month ago, though from somewhere else, and today randomly it isn't switching on any more.

i have tried replacing the power cable with a different one but it isn't making a difference.

im about to plug it into my laptop see if that makes a difference but wondering if you guys got any other suggestions for me to try? possible windows had turned it off or something?

thanks

 

[UniqueID]

if there isn't a power light coming on when you plug it in, or press the power button a few times. the monitors fubared. most monitors come with a warrenty return for replacement or repair.

 

[unwashed potato!]

thanks for the reply. well oddly enough its not working again. I unplugged it and plugged it into my laptop still wouldn't work. I moved it again and tried a completely different socket again it didn't work. So sat in the corner for about 20 minutes, tried just one more time out of hope and bam it turned on.

I'm going to keep an eye on it now, if it does it again or anything else small it will be going back as i don't want it to do this once the warrenty has ran out.

thanks again

[edit]
dang it's done it again, guess it's going to have to go back. anyone know how long this usually takes? i had a hard drive sent back to ocuk and took almost a month so i was pc less all that time. this wasn't bought from ocuk so obviously no one can say for sure but its a very big competitor of ocuk's

 

[UniqueID]

yeah if you don't do many returns you can get caught in administration mayhem and it prolongs the process sometimes, fortunatly i do this all the time at work and it normally on average takes 2 weeks.
you need to obtain an RMA (return merchandise authorisation) number from the manufacturer and then send it to the address that they give you.
Obtaining an RMA in itself can take a few days to process but if you ask for a form or can do it online that may be the fastest way.
good luck, tell me how it goes i'll keep an eye on this thread

 

[unwashed potato!]

well luckily the store gives some 28 return policy and mine was on it so i think i may get away with that rather then having to wait for ages but only time will tell.

i filled the form out last night and immediately it said it was approved and when do i want delivery etc so they are coming monday hopefully early to pick it up as i leave the hose from 12-3pm.

thanks for the help, ill let you know how it goes. It's very annoying as right now it's completely fine so i don't exactly want to have to send it back but if one day it just doesn't turn on i'll be screwed

 

[unwashed potato!]

ah ok just worked out the problem, well kind of. it happens when i try re-enabling the second monitor through using ultra mon that the second then turns it self off and wont come back for a while.

now is this likely ultramon? windows? broken screen? or a broken vga cables?