HELP needed, Dead Pixel in new 650D

buzzlightweight

buzzlightweight

buzzlightweight

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All i can do is laugh right now..... I bought a 650D, new, from a seller on amazon on the 19th, because the weather has been so bad i haven't been able to get out with it, until now.

I was using my 10 stop filter to get some long exposures of the sea, when i got them home and on to bridge i noticed it straight away, bright red pixel on all images on the same place.

I thought it was my monitor but simply moving the window showed me otherwise. I changed my lens and put my camera in a dark room and did a two min exposure...... it was there!

Im gutted, my question is where do i stand, can i ask for my money back? I bought it on my credit card but i have paid the balance off, am i still covered?


IMG_0212 copy by Buzz_Lightweight, on Flickr
 
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Does it show up in all your photos?

Reason I ask is that you said you noticed it taking long exposures.
Taking such photos where the sensor is exposed for a long time will show up hot pixels, of which every camera will suffer from.

Things you can do to remedy this are:

- Use the in-camera feature that maps out problem pixels.
- Software like Aperture and Lightroom can automatically spot and remove them.
 
Suspect it's a hot pixel.

You'll always get them. I was annoyed when I found one on my 6D after just getting it. I found it at some point, but have never noticed it since.

kd
 
buzzlightweight said:
Oh i do understand i can very very easily remedy the issue in LR and PS but its the fact its a new camera and i never had that issue on my 300D or 550D.
Click to expand...

Maybe you just didn't notice them before, or if you are using LR it removed them? My old 350D certainly has them.

At the end of the day, if you bought it from Amazon on the 19th, you could easily return it to them... point is though, for a hot pixel, the camera you receive as an exchange will have them too.
 
King Damager said:
Suspect it's a hot pixel.

You'll always get them. I was annoyed when I found one on my 6D after just getting it. I found it at some point, but have never noticed it since.

kd
Click to expand...

while you are more than likely right as it dosent show up on anything other than long exposures, im still going to push for a replacement.
 
Not a dead pixel. If it were dead it wouldn't show anything, it would be black.

Ken Rockwell explains if fairly well

http://www.kenrockwell.com/tech/hot-pixels/

Don't bother trying for a replacement either. Your new camera will also have one or more that will do this. No sensor in any digital camera is perfect, they all do this to a certain degree.
 
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