Help needed with RocketRaid 2680

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11 Apr 2014
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28
Hello all,



I recently came into possesion of 8 x 1TB WD disks from a dell MD3000 drive library, I got myself a RR 2680 but entering bios it doesn't show any disks.

The Motherboard is a Gigabyte GA-Z77-DS3H with primary OS as 2012 R2 on a stand alone 500GB drive (was going to switch to 2x250GB in raid1 once the Raid was setup), RocketRaid shows on boot prompting for ctrl+h but no disks show as attached, i'v tried plugging in a spare 250GB i have and it didn't see that either.


The card is in a X4 slot but i have tried it in a X16 slot with the jumpers in both 1x and 4x setting, is there a way to reset the bios on this card as it was bought second hand?


From the OS i have installed all the latest drivers and software but again cannot see the disks, not even in disk managment.

I've also gone down the route of connecting the disks 1 by 1 to a seperate machine test they work which they do.

Cheers for any help chaps.
 
Hi, I've got a 2680 in my WHS2011 box which I recently bought through this forum and haven't had any difficulty with it detecting drives. Disks won't be 'visible' to windows until after arrays or legacy (jbod) disks are visible in the hpt bios (via ctrl-h) or the raid management utility.
I'm not aware of a 'factory reset', but you could check that it has the latest bios loaded (v1.2 on my card) and possibly reflash it.

If the disks are connected at power-up then there are only so many things that could be wrong - ones that come to mind are:
- faulty 2680 card / corrupt bios (try with completely different hardware)
- 2680 card incompatible with motherboard (try in different chipset mobo)
- SAS/SATA data cable faulty (try both cables / known working cable)
- SAS/SATA cable not connected properly (try again!)
- faulty disks (not this if working elsewhere)
- disks not powered (not initialising if PSU can't cope with too many spinning up at once?)
- compatibility problem between disks and controller (unlikely if a different disk type also isn't detected, but could try forcing sata transfer rate with jumpers)
- disk contents cause them all to not be recognised (e.g. 'foreign' raid array? maybe try zeroing a disk)

I'm out of ideas now... good luck and let us know how you get on.

Edit: and welcome to OcUK forum :)
 
Thanks for the reply, please see response below:-

*I believe it uses 1.2 but i will reflash tonight.
*Only other machine i have is my main desktop (990FX), but as it powers and i get the raid screen i wouldn't have thought so but i'm unfamiliar with these cards.
*The cables i'm using are 3ware cbl sff8087ocr 05m mini sas to sata fanout reverse cable. bought 2 brand new.
*Cables have all been reseated many times lol
*The disks should be ok as they all pick up via docking station in other PC.
*I bought a new 500W psu to deal with it but even if i only 2 disks attached i get same result.
*As you said unlikely but i dunno.
*They were part of a 26TB raid5 array, will format e: /fs:NTFS /p:2 be enough or do you suggest any programs?

Thanks in advance.
 
*The cables i'm using are 3ware cbl sff8087ocr 05m mini sas to sata fanout reverse cable. bought 2 brand new.

Ah, I think the "reverse" is going to be the problem. IIUC the "reverse" cables are to connect 4 (motherboard) sata ports to an sas backplane.
 
Ah it was just one of the cables that was sitting about so i really need the forward ones then?

3Ware CBL-SFF8087OCF-06M Mini-SAS to SATA fanout cable, forward, 0.6 Meters
 
Pretty sure, yes. Someone more knowledgeable with SAS might be able to confirm though before you spend the money on a pair.
 
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