HELP! New router - Inconsistent Speeds

[aproctor]

I have been having internet connection issues for a number of weeks and pipex have said there are no problems with the line.

The problem was one minute it would work, then drop and come back up.

I was advised to try a new router (old one was a 6 year old Netgear DG834 v3).

I have bought a new router (Billion 7700n) and it appears to hold it's connection but the browsing speeds are inconsistent.

When first setup, the speeds on the Primary PC on the network were very fast and on the second, not quite as good.

After some basic setup tinkering the connection was equal on both PCs, a bit slower on the first and a bit faster on the second PC.

After an hour or so, the connection slows down but never seems to drop but is very slow and needs a refresh of the page, "repairing" the connection on windows 7 appears to help.

As i have generally just used the setup guides i really don't know what i am doing or what the symptoms mean.

Can somebody help?

Cheers

Andy

 

[aproctor]

In case it helps, i have uploading some of the router info - I have blanked some the the addresses with Xs.

Device Info

Model Name: BiPAC 7700N
Software Version: B038_N28_GH_UK-00-2426
Bootloader (CFE) Version: 1.0.37-106.5
DSL PHY and Driver Version: A2pD030g.d22j
Wireless Driver Version: 5.60.120.3.cpe4.406.0

This information reflects the current status of your WAN connection.

Line Rate - Upstream (Kbps): 1014
Line Rate - Downstream (Kbps): 21519
LAN IPv4 Address: 192.168.1.XX4
MAC Address: 00:04:ed:45:f7:0a
Default Gateway: pppoa0
Primary DNS Server: 212.1XX.XXX.4
Secondary DNS Server: 212.XX.XXX.1X3
Date/Time: Sat Sep 10 10:12:21 2011

WAN Info

Interface Description Type VlanMuxId Igmp NAT Firewall Status IPv4 Address
pppoa0 pppoa_0_0_38 PPPoA Disabled Disabled Enabled Enabled Connected 81.86.1X5.X6


Statistics -- LAN

Interface
Received

Transmitted
Bytes Pkts Errs Drops Bytes Pkts Errs Drops
LAN1 0 0 0 0 0 0 0 0
LAN2 470904234 1250214 0 0 1121650486 1354437 0 0
LAN3 3602300 42467 0 0 86741898 66269 0 0
LAN4 0 0 0 0 0 0 0 0
wl0 0 0 0 0 241661 972 29 0


Statistics -- WAN

Interface Description Received Transmitted
Bytes Pkts Errs Drops Bytes Pkts Errs Drops
pppoa0 pppoa_0_0_38 1186624433 1523294 0 0 443492134 1265563 0 0


Interface Statistics
Port Number In Octets Out Octets In Packets Out Packets In OAM Cells Out OAM Cells In ASM Cells Out ASM Cells In Packet Errors In Cell Errors
1 1348431032 550163373 1526050 1268621 3 0 0 0 9 10


Statistics -- xDSL

Mode: ADSL_2plus
Traffic Type: ATM
Status: Up
Link Power State: L0

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 63 104
Attenuation (0.1 dB): 220 125
Output Power (0.1 dBm): 190 121
Attainable Rate (Kbps): 22924 1087

Path 0 Path 1
Downstream Upstream Downstream Upstream
Rate (Kbps): 21519 1014 0 0

MSGc (# of bytes in overhead channel message): 53 16 0 0
B (# of bytes in Mux Data Frame): 244 94 0 0
M (# of Mux Data Frames in FEC Data Frame): 1 1 0 0
T (Mux Data Frames over sync bytes): 3 1 0 0
R (# of check bytes in FEC Data Frame): 8 14 0 0
S (ratio of FEC over PMD Data Frame length): 0.3638 2.9659 0.0 0.0
L (# of bits in PMD Data Frame): 5563 294 0 0
D (interleaver depth): 96 8 0 0
Delay (msec): 8.73 5.93 0.0 0.0
INP (DMT symbol): 0.55 1.52 0.0 0.0

Super Frames: 2605300 2560985 0 0
Super Frame Errors: 1027 26 0 0
RS Words: 447356071 3314596 0 0
RS Correctable Errors: 83484598 108 0 0
RS Uncorrectable Errors: 42111 0 0 0

HEC Errors: 6231 394 0 0
OCD Errors: 8 0 0 0
LCD Errors: 8 0 0 0
Total Cells: 2064964834 97302254 0 0
Data Cells: 25930543 10379809 0 0
Bit Errors: 0 17782 0 0


Total ES: 75 16
Total SES: 19 13
Total UAS: 155 155

 

[aproctor]

Anyone?

This is really doing my head in.

 

[KIA]

No need to bump the thread so soon.

Using WiFi? Tried different DNS servers?

 

[aproctor]

No need to bump the thread so soon.

Using WiFi? Tried different DNS servers?

Haha.

I am using a wired connection but all computers on the network have the same problem, all cables have been checked.

I have not tried a different DNS since connecting the new router.

What are my stats looking like?

 

[aproctor]

Just got off the phone to Pipex (again).

There is a fault at the exchange.

Useless tech support, after 9 solid years, the way this has been dealth with (3 weeks) i don't think i would bother with them again.