Help...PC ordered ... 2.5weeks later still not dispatched

[Jay Allan]

Hey everyone.

I recently ordered a new gaming PC taking on board advice about parts from friends who are huge gamers compared to me... I enjoy gaming a lot but the technical stuff is above my head.

I spent £1764.95 on the following...

• 1 x ASUS NVIDIA GeForce RTX 2070 DUAL OC 8GB Graphics Card
• 1 x be quiet! Pure Rock Air Cooler
• 1 x 250GB Samsung 860 EVO 2.5 SATA SSD
• 1 x be quiet 700 Watt Pure Power 10 Silver PSU
• 1 x Aerocool P7C0 Black Pro Mid Tower Tempered Glass RGB
• 1 x RGB LED Strips (2x300mm) + Remote Control
• 1 x 2TB Seagate Barracuda SATA III Hard Drive
• 1 x Intel i7 8700 6 Core Coffee Lake CPU
• 1 x 4 Year Standard Warranty (2 Month Collect/Returns, 1 Year Parts, 4 Year Labour)
• 1 x ASUS Xonar DSX 7.1 PCI Express Sound Card
• 1 x Standard Sufficient Thermal Paste for Cooling
• 1 x Standard Build Service (Average 3-5 Working Days)
• 1 x Windows 10 Home 64 bit
• 1 x ASUS TUF Z390-PLUS Gaming WIFI - Intel DDR4 ATX Motherboard
• 1 x 16GB (2x8GB) Corsair Vengeance LPX 3000MHz
• 1 x Cable Management Service

First thing im asking is that price decent for what I'm getting? My friends seemed to think so. Yes in hindsight if id remembered black Friday was coming (which i forgot about) I would have waited.... but is the price decent and are the specs good?

Second thing is... they company stated a 5 day build time MAX....Its been nearly three weeks and I've emailed them and called them a few times and apparently they've just been extremely busy and a part failed in their initial system check so needed to be replaced... but this should not mean a 3 week build.... I've had enough of being messed around... what should I do? Where do i stand?

Thanks

Jay

 

[Kelt]

Cancel your order, don't mention competitors (forum rule) and buy a system from OCUK

 

[Jay Allan]

sorry about that, i removed the name from the post can i edit the title?



EDIT i figured it out thanks

 

[Kelt]

sorry about that, i removed the name from the post can i edit the title?



EDIT i figured it out thanks

Seriously, cancel it, looks waaay overpriced, and buy an AMD based system, with a 2700X and a Vega 64 (or a 2070 if you must have Nvidia), will work out a lot cheaper.

Build it yourself (it really isn't difficult) and save even more.

And don't get that Asus 2070, the MSI Armor 2070 is £100 cheaper and a much better buy.

 

[orbitalwalsh]

same price but with gaming monitor

My basket at Overclockers UK:

• 1 x OcUK Gaming Zenith Gaming PC - AMD Ryzen 7 2700X @ 4.0GHz, Vega 56 ***THREE FREE GAMES*** = £1,358.99
  • Graphics Card:Gigabyte Radeon RX VEGA 64 WindForce OC 8GB HBM2 PCI-Express Graphics Card
  • Primary Solid State Drive:Intel 660P 512GB M.2-2280 PCI-e 3.0 x 4 NVMe QLC 3D NAND Solid State Drive (SSDPEKNW512G8X1)
  • WIFI:Unwanted
  • Operating System:Microsoft Windows 10 Home Advanced - Systems
  • Security Software:Unwanted
  • Case:Lian-Li Lancool One Digital Midi Tower - Black Window
  • Memory:Gigabyte Aorus RGB 16GB (2x8GB) DDR4 PC4-25600C16 3200MHz Dual/Quad Channel Kit
• 1 x MSI Optix MPG27CQ 27" 2560x1440 VA FREESYNC 144Hz 1ms Curved Widescreen Gaming Monitor= £399.95

Total: £1,782.04 (includes shipping: £23.10)


intel i7 9700k + rtz 2070

My basket at Overclockers UK:

• 1 x OcUK Tech Labs Coffee Lake Pro Gaming Configurator = £1,867.78
  • Motherboard:Gigabyte Z390 Gaming SLI Intel Z390 (Socket 1151) DDR4 ATX Motherboard
  • Processor:Intel Core i7-9700K 3.6GHz (Coffee Lake) Socket LGA1151 Processor - OEM
  • CPU Cooler:Alpenfohn Brocken 3 CPU Cooler - 140mm
  • Memory:Team Group Vulcan T-Force 16GB (2x8GB) DDR4 PC4-24000C16 3000MHz Dual Channel Kit - Grey (TLGD416G30
  • M.2 Solid State Drive **For Operating System If Selected**:Unwanted
  • Solid State Drive 1:WD Blue 3D NAND 500GB 2.5" SATA 6Gbps Solid State Drive (WDS500G2B0A)
  • Solid State Drive 2:Unwanted
  • Mechanical Hard Drive 1:Seagate BarraCuda 1TB 7200RPM SATA 6Gb/s 64MB Cache HDD - *System Stock*
  • Mechanical Hard Drive 2:Unwanted
  • Optical Drive **Please Check Chassis Support**:Unwanted
  • Power Supply:Bitfenix Whisper M Series 850W 80 Plus Gold Modular Power Supply
  • Soundcard:Unwanted
  • Network Adapter:Unwanted
  • Case Lighting:Unwanted
  • Operating System:Microsoft Windows 10 Home Advanced - Systems
  • Security Software:Unwanted
  • Build Time:Standard Build Systems - Dispatched within 7 working days
  • Headset:Unwanted
  • Keyboard:Unwanted
  • Mouse:Unwanted
  • Speakers:Unwanted
  • Monitor:Unwanted
  • Gaming Chair:Unwanted
  • Case:Fractal Design Define R6 Midi Tower Case - Black Tempered Glass
  • Graphics:Gigabyte Aorus GeForce RTX 2070 8192MB GDDR6 PCI-Express Graphics Card
  • Graphics 2 (SLI/Crossfire):Unwanted

Total: £1,881.88 (includes shipping: £14.10)​

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