Help Please. PC Restarting playing certain games.

Equal · 7 Oct 2021 at 17:28

PC Specs:

Asus TUF B550M-PLUS WIFI Motherboard

AMD Ryzen 87 5800X 8 Core 4.7Ghz

Asus DUAL RTX 3070 OC 8GB

Corsair CX650F RGB Modular 650W PSU

32GB (2x16GB) 2666Mhz DDR4

Seagatre Barracuda 1TB 3.5'' Hard Drive

Western Digital 2TB Blue Hard Drive

PC restarts playing certain games, Rust, New World, Apex Legends. It would run the game for 5-10 seconds and crash again. CPU Doesn't pass 64 Degrees C, GPU 60 Degrees C. I have ran stress tests on the pc and Benchmarks, everything seems fine. Very lost atm, as the PC is only 8 months old. Any help would be appreciated

oversleep · 7 Oct 2021 at 20:45

Normal routine would be update all the drivers, GFX to start with.

There might be Error, Critical report in event viewer system. This might give you a clue.

Dg834man · 8 Oct 2021 at 13:07

Equal said:
as the PC is only 8 months old.

Did it use to run these games fine then suddenly start restarting?

Joxeon · 8 Oct 2021 at 13:17

Couple of things to try to see if you can find out what's causing it, Try these things one at a time.

Underclock the GPU core by 200 and memory by 500

Manually lock the CPU at 4.2ghz @1.3v

Try turning the ram XMP off.

Alan McFall · 10 Oct 2021 at 22:09

Update all your system drivers and reinstall GPU driver using DDU.
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Is the issue specific to online games ?

Equal · 10 Oct 2021 at 23:07

Alan McFall said:
Update all your system drivers and reinstall GPU driver using DDU.
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Is the issue specific to online games ?

yes just to specific games. Tried updating my Bios, but am not able to

Tetras · 11 Oct 2021 at 00:10

Is the graphics card powered by connectors on different cables, or the same cable?

Anything in event viewer when it crashes?

Are the games that do not crash on a different hard drive? What are the games that do not crash?

Is PBO off?

Is memory using XMP, or just stock?

Does it just restart or do you get a BSOD?

Equal · 11 Oct 2021 at 00:13

Tetras said:
Is the graphics card powered by connectors on different cables, or the same cable?

Anything in event viewer when it crashes?

Are the games that do not crash on a different hard drive? What are the games that do not crash?

Is PBO off?

Is memory using XMP, or just stock?

Does it just restart or do you get a BSOD?

Same Cables, Windows Kernel Power 41, All games on the same drive, Valorant, Rainbow Six, Fifa 22 dont crash., PBO is off, Stock memory

Alan McFall · 11 Oct 2021 at 10:33

Equal said:
yes just to specific games. Tried updating my Bios, but am not able to

Update you motherboard chipset, LAN and Wifi drivers.

https://www.asus.com/uk/Motherboard...UF-GAMING-B550M-PLUS-WI-FI/HelpDesk_Download/

Tetras · 11 Oct 2021 at 14:12

Equal said:
Same Cables, Windows Kernel Power 41, All games on the same drive, Valorant, Rainbow Six, Fifa 22 dont crash., PBO is off, Stock memory

If it's not much trouble then I'd try using two cables. I think those games (the ones that work) are likely to be lower power draw for the graphics card.