Help please regarding contact notes on android

Joined
27 Jul 2005
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The Orion Spur
Hi I recently upgraded my phone to a Huawei Mate 20x, most of my business contacts (using google acc) have a 'note field' attached to them, a suppliers acc number for example, or the type of items they supply, on my old phone, the Mate 10 Pro, Android version 8, this note would be displayed on the in call screen under the telephone number you are calling, so if I need that information I just glance at the screen, very easy, now for some reason on the Mate 20x with Android version 9 it does not show the note on the on the in call screen?

Was this feature taken away on android version 9?
 
Tried this on my Pixel 3 and notes do not show while in call. Never used this before,, but it would have been very useful.
 
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