Help please

MattHep · 25 Oct 2008 at 11:35

I've just been playing Brother's in arms Hell's highway, and every so often the screen starts to go fuzzy and then recovers again. And now the game has just paused and given me a blue screen and crashed the computer. Does anyone no the cause?

I have a gainward 512mb HD4870 GFX card

Thanks

Matt

Shadows1990 · 25 Oct 2008 at 11:40

Sounds like a driver issue to me.
The fuzziness followed by recovery is part of the VPU recover feature in CCC.

I would recommend removing all ATI drivers (DriverCleaner will do this for you), and reinstalling CCC.

decrypt3r · 25 Oct 2008 at 11:45

got 8.10 drivers?

jbloggs · 25 Oct 2008 at 12:04

Also, what are the error codes on the BSOD, and is there any file mentioned on it?

MattHep · 25 Oct 2008 at 12:07

Sorry guys but i'm fairly new to all this building PC's and understand very little about them. So if you could just explain what i'm to do to find any info to help i would greatly appritiate that. i installed the disk which came with the card, but unsure wether this will have all the correct drivers on. where can i get the most up to date driver from?

Thanks

Matt

MattHep · 25 Oct 2008 at 12:22

Just downloaded the up to date drivers to be sure and it still does the same although it hasnt gone to BSOD yet. i have to play it for a while before it does that.

Meloco · 25 Oct 2008 at 12:53

Could you give us the rest of your computer specification?

Also did you build this system yourself?

MattHep · 25 Oct 2008 at 12:59

Dell TrueColour E248WFP 24" Widescreen LCD Monitor - Midnight Grey £219.99 (£258.49)
Intel Core 2 Quad Q9550 LGA775 'Yorkfield' 2.83GHz 12MB-cache (1333FSB)
Gainward ATI Radeon HD 4870 "Golden Sample" 512MB GDDR5 TV-Out/Dual DVI/HDMI
Lian Li PC-A10B Aluminium Full-Tower
Asus P5Q-E Intel P45 (Socket 775) PCI-Express DDR2 Motherboard
Corsair HX 620W ATX2.2 Modular SLI Compliant PSU
Samsung SpinPoint F1 640GB SATA-II 16MB Cache
OCZ 4GB (2x2GB) PC2-6400C5 800MHz SLI-Ready Edition Low Latency Dual Channel DDR2
Arctic Cooling Freezer XTREME CPU Cooler
Samsung SH-S223F/BEBE 22x DVD±RW SATA Dual Layer ReWriter (Black)

Thats the spec

Yes it was built by myself and a friend.

We had no issues, it started first time. But when we started and logged into vista, the screen went into a snow black and white freeze. and needed to be turned off, it has done this a few times aswell. It also crashed when playing CS source.

MattHep · 25 Oct 2008 at 14:01

i just got that error unfortunaley didn't have time to read what was said on the BSOD. Is there any way i can get the info from this back up.

I can't run my screen at it's optimum resolution now either.

Meloco · 25 Oct 2008 at 14:24

I remember a similar problem happened with myn. I had to run drivercleaner pro, and then re-install the latest drivers from my card, which is Asus, then everything worked hunky dory, updated drivers to the latest cats and all was well. + directX update.

MattHep · 25 Oct 2008 at 15:08

right i have the latest driver installed. and i have just updated to Direct X 10.

I started a game up and the screen went white with loads of pink squares.

And then it goes to the BSOD.

MattHep · 25 Oct 2008 at 17:01

Anyone?

Meloco · 25 Oct 2008 at 17:48

Sorry, try gainwards' website, see if they do any drivers for your card. If that doesn't work then try clearing the bios. If that doesn't work then re-install vista.

MattHep · 27 Oct 2008 at 16:06

Just been on the phone to the Tech support at OC. And they have said run a memory test, which i have completed and no errors were found. So i think im going to be returning my GFX card.

The system now crashes when just browsing the internet now aswell.