Help!! Pump not working

Samin · 23 Dec 2013 at 13:35

I just purchased a used cyber power water cooling kit and I tested it externally but once I plugged the pumps molex connector into the power supply, it didn't make any noise and it wasn't pushing any of the water. The pump is a dual bay reservoir combo. What's wrong with my pump?

Any help will be appreciated

Thanks

Samin · 23 Dec 2013 at 15:11

I made sure the pc was turned on and the molex was definitely giving power as I connected a fan to it to make sure. I filled about 80% of the reservoir when I tested it and still nothing happened.

Samin · 23 Dec 2013 at 15:54

The 24 pin header was connected to the motherboard when I was testing it.

Should I try using a paper clip to bridge the green and black wire on the the 24 pin motherboard connector when I'm testing the pump?

Samin · 23 Dec 2013 at 17:47

I just tested the pump while the 24 pin motherboard connector is bridged and still no luck, it's as if the pump is not receiving any power when connected.

Samin · 24 Dec 2013 at 01:51

Yes its a 12v pump it almost seems identical to the XSPC dual bay reservoir pump combo if that's any help.