Soldato
- Joined
- 22 Feb 2008
- Posts
- 11,114
Yeah, and don't finish the brief with "... now let's burn this ******* place to the ground!!!"
Ok just to make it completely clear, because I don't want to muck this up. Am I explaining it how I would do it, or what I would say...![]()
Shift Brief:
I’d ask all of my members of staff to meet in the training room, although it’s not a formal presentation, it is something that would need to be explained away from the shop floor so that I can get the point across clearly, and it would give my members of staff the opportunity to voice their opinions back. I would explain that due to unforeseen issues, in the form of the computer systems that the warehouse’s workload as a whole has got behind, and because of our great success rate over the last couple of weeks, we and most likely other teams have been asked to work extra to help get us back on track. I’d explain the fact that we don’t want to come in the following week only to pick up pieces from the previous week as we’d then be further behind and could essentially impact on our great KPIs and then staff would have to stay on rather than being able to finish early. Then my members of staff will be given the chance to voice their opinions, and ask questions they may have for the reasoning for them as individuals having to do a 6th day.
Presentation:
(After asking all members of staff to meet up in the training room)
Good afternoon guys, firstly I’d just like to thank everyone here for the fantastic efforts over the last few weeks, everyone’s really had their head down and got on with it and as such we’ve really exceeded our KPI’s, so again thank you for that. I know we have had a few bits of sickness on the department but that hasn’t slowed us down so let’s just keep up the good work. My main reason for calling you all in here today was that I just wanted to get everyone together quickly just to explain a meeting I’ve had with Glenn*. Due to the computer issues we had yesterday and this morning the warehouse as a whole has got a little behind and we’ve now been asked to do a 6th day on Friday to help get us back to our correct service level. I’ve been told they expect the computer systems to be repaired by some point today if not, tomorrow morning, so we don’t want to fall behind even further on in the week if it doesn’t get fixed, we really need to pull together as a team and get on with it. We’re not the only team to have been asked as other teams have been sent home early and will be expected to make up their hours on Friday as well. We’ve been asked to do it as they have planned additional deliveries to go out Saturday morning to ensure all of our stores still receive their stock in good time, so we just need to be here to make sure that it’s ready to go. I appreciate some of you may have plans, I myself have a friend’s birthday party to get to, so the quicker we get the job done, the quicker we can get out of here. Now I don’t expect people to be literally running around as I don’t want any accidents on the department but let’s really get stuck in and get us back to where we should be. We’ve haven’t been asked to do a 6th day yet this year and so this isn’t a regular occurrence, nor is the problems with the computer system so you know I wouldn’t normally ask this of you, but I am for this week.
Thus why some facts are included, it does actually state about me going to the birthday party so I thought I'd include that.NB: You are allowed to make any reasonable assumptions if any facts and figures are required

Expect someone on the interview panel to role-play a disagreement/protestation for you to overcome too.
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