Help Samsung f4 drive failure need help. Thanks

Meridiusuk · 17 Mar 2012 at 19:28

Hi all i think i am having a samsung hd failure as windows 7 keeps bringing a pop up window saying there is a fault with the drive

I can see the drive access files from the drive but windows 7 keeps bringing this hard drive failure window up even when I boot up from cold. It's just started to happen.

It's a f4 2tb and it's only 6 weeks old.

i am trying to find the estool for samsung drives but i can not find it and i always seem to go to seagates website but there is no download for this tool

can anyone tell me where i can get it and what to do to test the drive

What do you think it is

thanks

Meridiusuk · 17 Mar 2012 at 21:02

Will that give me the rma number. I thought Samsung would still do there tool to test these hd

Cheers

Meridiusuk · 18 Mar 2012 at 08:57

Thanks I used the sea tools but the problem is I have 5 2tb drives that are all the same name but with a different serial number. How can I tell which drive to test out of them because I can not seem to find the drives serial number under the device manager to be able to select the right drive.

Cheers

Also turned the computer on today and windows 7 has no error reports this is very strange as yesterday I tried to restart windows a few times and it kept given me the error. The only thing u did was put the computer back into standby and then turned it back on today and there is no error.

It's the first time it has happened yesterday but after a power off it seem to have stoped the error. It's running on a marvel controller that has hot swap enabled. But this is the only port I had left on the motherboard and used that and seemed to be ok for the last 6 weeks apart from that boot yesterday and Bly a power off and one seemed to stop it.

Do you think it's a faulty drive or just got abot confused when powered up and started this error ?

Cheers

Meridiusuk · 18 Mar 2012 at 13:04

It's got an hour to go but I might just replace the sata cable to make sure. Do u mean the ram on the hdd ? As i have 5 drives in the case and it's strange to just pick on that drive if it was a computer memory error.

Meridiusuk · 18 Mar 2012 at 15:56

Well it passed the 6 hour test mmmm. I replaced the cable just in case which I did after the test as I remembered That i had a spare sata cable from my other computer so I will see what happens.

Cheers