HELP WITH MY SETUP!

Roadrunner_668 · 11 Oct 2020 at 21:47

cant really tell it could be the bios not supporting the graphic card

some motherboards are worse then others for that

i had a game getting my radeon 6850 to work with my old socket 775 motherboard i had to try two different bios

Steve1994 · 11 Oct 2020 at 21:48

Steve1994 said:
The motherboard I was looking at is this one:
MSI Z390-A PRO Motherboard ATX, LGA1151, DDR4, LAN, USB 3.1 Gen2, Type-C, M.2, RGB Mystic Light, VGA, DVI-D, Display Port, Intel 8th and 9th Gen

But I've installed the new graphics card and the card won't show anything the fans do however turn on, but nothing is displayed! but if the original graphics card is installed nothing is wrong the computer boots and loads fine?
Yes it has enough power it says it requires a 500w PSU minimum but I've installed a 750w

i did post a link to this motherboard which is what I think your missing?

geekyadz · 11 Oct 2020 at 21:48

Roadrunner_668 said:
he was asking about a z390 board

i said it wont work with his i7 2600 which it wont

Right, I'm with you now. Again, my apologies. I thought you was on about his GPU

snips86x · 11 Oct 2020 at 21:48

Roadrunner_668 said:
cant really tell it could be the bios not supporting the graphic card

some motherboards are worse then others for that

i had a game getting my radeon 6850 to work with my old socket 775 motherboard i had to try two different bios

Yeah, updating the bios may well be a worth while exercise.

Steve1994 · 11 Oct 2020 at 21:51

snips86x said:
Yeah, updating the bios may well be a worth while exercise.

Okay well that's gonna be a scary time for me, could any of you nice people point me to a guide or is it different for all motherboards/bios?

Roadrunner_668 · 11 Oct 2020 at 21:51

no problem i dont write the best so probably partly on me ha ha

Steve1994 · 11 Oct 2020 at 21:52

Press Window Key+R to access the "RUN" command window. Then type "msinfo32" to bring up your computer's System Information log. Your current BIOS version will be listed under "BIOS Version/Date". Now you can download your motherboard's latest BIOS update and update utility from the manufacturer's website.

I'm guessing this is the correct procedure?

Roadrunner_668 · 11 Oct 2020 at 21:53

that is part of it yes start off just by finding out if there is a newer version that what you have

Steve1994 · 11 Oct 2020 at 21:56

Okay I'll probably report back tomorrow with my findings, or if I have any issues.

One more question: is there any way to back up anything I do to the bios so I can at least revert back to a time before I updated the bios?

geekyadz · 11 Oct 2020 at 22:06

Hate to be the breaker of bad news, but I'm not finding anything on the HP website, unless OP can give us the model numebr of the PC rather than the motherboard.

However what I did find on the HP website whilst looking for a BIOS update:

Integrated Graphics
*Integrated video is not available if a graphics card is installed.

Intel HD Graphics 2000 or HD Graphics 3000 (model dependent)
Supports PCI Express x16 graphics cards
2 DVI ports (DVI-I and DVI-D)

So, back to the original question in this post: is this a motherboard only jobby or has it got a HP model number on the case somewhere? Everything I'm finding says it's just a board but doesn't state what it was in.

Steve1994 · 14 Oct 2020 at 17:41

geekyadz said:
Hate to be the breaker of bad news, but I'm not finding anything on the HP website, unless OP can give us the model numebr of the PC rather than the motherboard.

However what I did find on the HP website whilst looking for a BIOS update:

Integrated Graphics
*Integrated video is not available if a graphics card is installed.

Intel HD Graphics 2000 or HD Graphics 3000 (model dependent)

Supports PCI Express x16 graphics cards

2 DVI ports (DVI-I and DVI-D)

So, back to the original question in this post: is this a motherboard only jobby or has it got a HP model number on the case somewhere? Everything I'm finding says it's just a board but doesn't state what it was in.

on the bottom of the case, it has a regulatory model number: TCP-F017-MT

Integrated Graphics
*Integrated video is not available if a graphics card is installed.

Intel HD Graphics 2000 or HD Graphics 3000 (model dependent)

Supports PCI Express x16 graphics cards

2 DVI ports (DVI-I and DVI-D)

And I've not tried to see the onboard graphic while having a graphics card plugged in so I wouldn't know if that didn't work but I know when the old card is in it works and displays on a screen the moment the new card is in nothing displays. but I do only have 2 dvi display ports on the board.

Chaos666 · 14 Oct 2020 at 19:06

maybe a stupid question but... Are connecting PCIE power to the card?

Steve1994 · 14 Oct 2020 at 23:10

Chaos666 said:
maybe a stupid question but... Are connecting PCIE power to the card?

yes I'm plugging the separate power cable from the psu to the card and the card seems to turn on ( fans begin to spin ) just no display?

geekyadz · 15 Oct 2020 at 08:56

Steve1994 said:
on the bottom of the case, it has a regulatory model number: TCP-F017-MT

Google asks:
Did you mean: HP TPC-F017-MT

Joxeon · 15 Oct 2020 at 09:46

which Gpu did you have installed before you got the gtx 1070ti?

Steve1994 · 16 Oct 2020 at 22:14

geekyadz said:
Google asks:
Did you mean: HP TPC-F017-MT

that's it sir!

Joxeon said:
which Gpu did you have installed before you got the gtx 1070ti?

it was a AUSU GPU not sure of exact model but can pull the pc out and have a look?

Chaos666 · 16 Oct 2020 at 22:19

is there really nobody close to you that could help diagnosing the gpu?

Joxeon · 16 Oct 2020 at 22:20

Steve1994 said:
that's it sir!

it was a AUSU GPU not sure of exact model but can pull the pc out and have a look?

the old GPU is still in the PC?

What cable are you using to connect the GPU to the monitor and have you tried different ports etc.

Steve1994 · 17 Oct 2020 at 00:48

Joxeon said:
the old GPU is still in the PC?

What cable are you using to connect the GPU to the monitor and have you tried different ports etc.

the old GPU works fine its the new card I'm trying to put on that won't display anything it is a MSI 1070ti and ut only seems to have one HDMI and 3 others not sure of the terminology for the other ports

Steve1994 · 17 Oct 2020 at 00:50

Chaos666 said:
is there really nobody close to you that could help diagnosing the gpu?

I suppose this isn't the community sprite that makes this place what it is? Sorry but I'm just asking if I had someone close by I would have asked them and you may have also read me mention a computer shop believe me I've tried!