Help with purchase
- Thread starter Aruffell
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A think a phone call is coming on...
Let us know how you get on...
Let us know how you get on...
Serj said:
Umm, nope. I used to work in an electrical store, and if a customer bought a computer, took it home, played on it, connected it to the internet, and then decided that he didn't like it and wanted a refund, he would have no chance. You'll be very lucky to find a high street store that would even consider refunding or swapping in that situation.
oxist258 said:
Sale of Goods Act says otherwise. Although it's been a couple of months since i studied it i'm quite sure in that particular situation the shop would still have to take the PC back. I really can't see it excluding PC equipment.
Could you not upgrade the CPU (and probably the amount of RAM) for your friend, then he can sell the Celeron that he currently has in there?
I believe the price of the previous generation Intel CPUs is quite reasonable right now.
Oh btw, how much is the shop asking your mate to pay for the OEM copy of Windows?
I believe the price of the previous generation Intel CPUs is quite reasonable right now.
Oh btw, how much is the shop asking your mate to pay for the OEM copy of Windows?
oxist258 said:
I bought a CD-RW the other day because i was informed that it would fix a problem i had been encountering on a new install of XP. It didn't fix the problem so i took the CD-RW drive back. They never even asked why.
Pretty sure you can return stuff with no reason within a certain number of days. I would look it up as my statute book is right next to me but i really can't be bothered
Serj said:I bought a CD-RW the other day because i was informed that it would fix a problem i had been encountering on a new install of XP. It didn't fix the problem so i took the CD-RW drive back. They never even asked why.
Pretty sure you can return stuff with no reason within a certain number of days. I would look it up as my statute book is right next to me but i really can't be bothered
From what I know, by law, they are not obliged to accept your return, unless of course you return it in its original, unopened, unused and resaleable condition. Now, what a lot of shops do is, in the name of customer service, they will accept a return without any fuss. Some shops will accept the return but will charge a restocking charge, typically 25%.
I think the sale of goods act states that the item purchased must be able to do what it was purchased for. Eg. if you bought a device which was sold to you as a dvd player but when you get it home you realise that it cannot play a dvd, then you have every right to get a full refund, regardless of whether the item is opened, used, etc.
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sunama said:
This is basically correct, although if it conforms with the Sale of Goods Act (i.e. is of satificatory quality, fit for purpose and as described), the shop doesn't have to refund, even if it is totally unopened.
The Distance selling regs give you the right to inspect the goods at home and basically give you the same opportunity you would have had in the shop.
This could be interpreted as being able to use the computer for a limited amount of time, just like you could in a highstreet shop.
Burnsy
Serj said:I bought a CD-RW the other day because i was informed that it would fix a problem i had been encountering on a new install of XP. It didn't fix the problem so i took the CD-RW drive back. They never even asked why.
Pretty sure you can return stuff with no reason within a certain number of days. I would look it up as my statute book is right next to me but i really can't be bothered
Nice shop
although in this case, you would have been entitled to return it on the basis of sold by misrepresentation. Don't quote statute at me... 
Can't really add anymore than what burnsy said later on.