help with ryzen 5 cpu issue

NEWPCFORME123 · 23 Nov 2017 at 22:04

can you help with this
i have built a ryzen 1600 system and benchmark score for cpu is shocking have built two identical pcs but one has this result any idea why?? seems to have a bad single core score only 32% not been overclocked

http://www.userbenchmark.com/UserRun/5945445

stulid · 23 Nov 2017 at 22:13

Try 3Dmark which has CPU and GFX tests.

Or even Cinebench is also good.

NEWPCFORME123 · 23 Nov 2017 at 22:18

did a run with cinebench about 2 hrs ago got a score of 1142 just did a run and got 440

stulid · 23 Nov 2017 at 22:24

Hmmm thats a big drop.

Everything set in the bios right?

CPU temp ok? i.e its not throttling

NEWPCFORME123 · 23 Nov 2017 at 22:58

bios seems ok cpu temp is fine just noticed in windows task manager its showing cpu speed as 1.35ghz but base speed as 3.3ghz
on the other system thats fine is showing as speed as 3.29ghz so something is messed up

stulid · 23 Nov 2017 at 23:07

Update BIOS or reset to defaults.

NEWPCFORME123 · 23 Nov 2017 at 23:30

cheers Stulid updated bios and all is now well and 100% phew panic over thought the cpu was duff many thanks