Help with settlers 6 rise of an empire

BobbiesHelmet · 9 Sep 2010 at 16:25

Hello mates! Just wondering if anyone has a clue why this game will not install on my laptop? System Information
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Time of this report: 9/9/2010, 16:23:31
Machine name: MATT-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv6500 Notebook PC
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55 (2 CPUs), ~1.8GHz
Memory: 2048MB RAM
Available OS Memory: 1918MB RAM
Page File: 926MB used, 2911MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

BobbiesHelmet · 9 Sep 2010 at 16:44

Anyone?

BobbiesHelmet · 10 Sep 2010 at 01:15

Thanks for the help appreciate it!

thepeganator · 10 Sep 2010 at 01:22

In what way does it not install?

Error code?

Crash?

Installing how? Disk? Image?

Been very vague!

BobbiesHelmet · 10 Sep 2010 at 03:10

Does not even fire up the autorun, even makes internet explorer want to restart. strange

BobbiesHelmet · 10 Sep 2010 at 03:11

By the way thanks for replying

BobbiesHelmet · 10 Sep 2010 at 03:13

Oh and it's the retail disk version not a torrent

Deific · 10 Sep 2010 at 04:48

When you put the disc in, if you go to 'my computer' and look at your drive icon, does it recognise that the disc is in the drive?

Duouk2000 · 10 Sep 2010 at 07:32

As Deific said, does your PC recognise the disc? Have you tried double clicking the DVD drive or even going into it and running the setup file?

npjnpj · 10 Sep 2010 at 12:33

Have you tried cleaning the disk?

darklighthim · 10 Sep 2010 at 12:58

I installed that game last week without any problems on win 7 64bit.

Have you tried installing it by launching the setup within the disc instead of using the autorun?

Duouk2000 · 10 Sep 2010 at 13:03

I installed it recently as well, Vista x64 (2 for £10 at Asda anyone?).

BobbiesHelmet · 10 Sep 2010 at 16:29

The laptop recognises the disc when i go into my computer, and ye i have even tried double clicking on setup to install it that way but then it just hangs, then goes to the extreme of my computer not responding or internet explorer not responding, it's wierd

BobbiesHelmet · 10 Sep 2010 at 19:11

BobbiesHelmet · 10 Sep 2010 at 19:12

how do i insert an image?

RaMDOM · 10 Sep 2010 at 19:27

See if you can copy the entire contents of the disc to a folder and run it from there. I have had this a few times in the past and doing this normally works.

BobbiesHelmet · 10 Sep 2010 at 19:36

RaMDOM said:
See if you can copy the entire contents of the disc to a folder and run it from there. I have had this a few times in the past and doing this normally works.

Give it a try thanks

BobbiesHelmet · 10 Sep 2010 at 19:41

RaMDOM said:
See if you can copy the entire contents of the disc to a folder and run it from there. I have had this a few times in the past and doing this normally works.

Will it let me copy the contents to a folder though, or is there something on the disc that prevents you from doing it?

BobbiesHelmet · 10 Sep 2010 at 21:05

Don't think i can copy the contents to a new folder, it's got to about 3/4 and now seems stuck, it also says about 8 hours remaining to transfer :rolleyes:

gearo · 10 Sep 2010 at 23:55

How did you get on if it still doesnt work the disk could be broke