Help with xonar d2x

Holdon Tight · 7 Jul 2011 at 07:04

I have just purchased the Asus xonar d2x card and for the life of me I can't get it to work. It's in the correct slot and has power (lights on) but it's not coming up with 'new hardware installed' and when I try to find it manually it's not there!
Getting a bit frustrated with it now, any of you genius' out there any ideas?

mysticsniper · 7 Jul 2011 at 08:16

Have you tired a different PCI Slot?

Holdon Tight · 7 Jul 2011 at 09:42

yep. nothing happenend

Alex h · 7 Jul 2011 at 10:16

have you downloaded drivers from asus and installed them and also plugged power to it

mysticsniper · 7 Jul 2011 at 11:29

Is the card visable from the Device Manager?

Holdon Tight · 7 Jul 2011 at 11:54

the card isn't visible

Marsman · 7 Jul 2011 at 12:09

If Windows isn't detecting the card, and you get no hardware found, or whatever it says when you try and install the drivers, could be a faulty card. Have you disabled the onboard audio in the bios? There might be a few things to try before deciding the card is knackered.

mysticsniper · 7 Jul 2011 at 12:28

Do you have access to another computer?

Insta · 7 Jul 2011 at 13:31

is the power connector secure? It can come out quite easily on these cards.

Ch3m1c4L · 7 Jul 2011 at 14:41

Insta said:
is the power connector secure? It can come out quite easily on these cards.

Greebo · 7 Jul 2011 at 14:51

Don;t you have to install the drivers and software BEFORE inserting the card in the slot with xonars?

Aricin · 7 Jul 2011 at 14:56

Don;t you have to install the drivers and software BEFORE inserting the card in the slot with xonars?

That one. But I still think its the power connector or lack thereoff. The card will light up and seem "on / working" even if you dont have the power connector attached.

Ch3m1c4L · 7 Jul 2011 at 15:32

Greebo said:
Don;t you have to install the drivers and software BEFORE inserting the card in the slot with xonars?

I didnt with mine, it may have said to do that, but I just plugged it in and installed it as normal.

Marsman · 7 Jul 2011 at 15:49

Greebo said:
Don;t you have to install the drivers and software BEFORE inserting the card in the slot with xonars?

No. I've had 3 different Xonar's, and you install the card first. Trying to install drivers with no card present will result in no hardware found messages.

Holdon Tight · 7 Jul 2011 at 16:58

All sorted out, power supply issue! Thanks for your help guys. Sounds great with pc 360 headphones

Cyclone · 8 Jul 2011 at 05:41

That's why I love this place. One big happy family, ready to help one another