So, after a few days' use with my Mirra 2 I thought I would share some comments. The context the chair replaces a SteelCase Leap v2. And I am 193 cms tall and approx 102kgs in weight
I bought form their outlet and the experience was flawless. Arrived 48 hrs later at 0800 hrs in a sturdy box and inside the chair was enclosed in plastic sheeting. It looks absolutely brand new. I cannot see a single scratch, mark or anything on it.
The chair I bought was the Mirra 2, in white/urban orange and fully adjustable.
From the minute I sat in it I could tell this was 'The One' for me. My concerns beforehand about back rest height were unfounded as despite being tall/lon the back rest i just right. The butterfly lumbar support is easily adjusted and not too intrusive.
The seat pan is spot on despite having long legs and thus sitting wide. The front lip of the chair can be adjusted down/up so as not to dig into the underside of your legs.
Recling back in the chair is just bliss, its smooth and reassuring with the right amount of tension.
The arms were another area I was concerned about. But in practice they work brilliantly.
There was no manual included but a 2 sec search online got me that.
I'm not done adjusting it yet but so far, the seating position is not just amazing comfortable but my back pain after a few hours at the desk is already much much better. I absolutely love the mesh