High ping problem - Router or Modem?

Scythe · 15 Nov 2006 at 17:30

Hi, I'm getting high pings while gaming. I never had them before until I bought a new router (Linksys WRT54GL) and a modem (zoom something). I have done a tracert and the modem appears to take 21ms over wired ethernet via router, is this normal? Any way to speed it up?

Code:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mike>tracert www.google.com

Tracing route to www.l.google.com [64.233.183.99]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.1.1 [B][I]Router[/I][/B] 
  2    20 ms    21 ms    21 ms  10.0.0.2 [B][I]Modem[/I][/B] 
  3    24 ms    21 ms    24 ms  c7304.hath.eurisp.net [212.248.232.242]
  4    29 ms    26 ms    27 ms  gw.hath.eurisp.net [212.248.232.241]
  5    36 ms    37 ms    37 ms  212.248.197.22
  6    40 ms    37 ms    35 ms  195.66.224.125
  7    42 ms    53 ms    48 ms  216.239.43.120
  8    53 ms    41 ms    39 ms  72.14.233.83
  9    46 ms    45 ms    47 ms  216.239.43.30
 10    42 ms    39 ms    39 ms  nf-in-f99.google.com [64.233.183.99]

Trace complete.

C:\Documents and Settings\Mike>

Scythe · 15 Nov 2006 at 19:03

BigBoy said:
try putting your router and modem within the same network range.

So insted of your modem being 10.0.0.2 change it to 192.168.1.1
and change your router to 192.168.1.2 with a subnet mask of 255.255.255.0

As it could be the different network ranges that are slowing down your connection. Also Is your PC given an ip via DHCP or is it static?

PC is connected using static IP

Scythe · 15 Nov 2006 at 19:55

BigBoy said:
try putting your router and modem within the same network range.

So insted of your modem being 10.0.0.2 change it to 192.168.1.1
and change your router to 192.168.1.2 with a subnet mask of 255.255.255.0

As it could be the different network ranges that are slowing down your connection. Also Is your PC given an ip via DHCP or is it static?

When I do that, the router doesn't connect to modem and i cant browse websites?

Scythe · 16 Nov 2006 at 16:06

Any ideas?

Scythe · 16 Nov 2006 at 17:54

BigBoy said:
What version is the Zoom modem and are you on dsl or cable?

and are you wired to the network or wireless?

Its a zoom x3 (series 1011) modem. Im on dsl and pc is wired.

Scythe · 16 Nov 2006 at 18:49

BigBoy said:
from This page what model number is it?

5560
http://www.zoom.com/techsupport/adsl/adsl_5560.shtml

Scythe · 16 Nov 2006 at 20:41

i have DHCP on the modem, will this be the problem?
will try now.
EDit: pc ip is 192.168.1.104

Scythe · 16 Nov 2006 at 20:59

sorry my ip was 192.168.1.1
It didnt work with DHCP off again.
I think it may be because the modem doesnt connect to the router when dhcp is off.

Scythe · 16 Nov 2006 at 21:58

BigBoy said:
After looking through the manuals for both your modem and router there is no reason for either of them not to work and your connection should be fine.

definatly dosent work with the following settings?

modem
IP 192.168.1.1
subnet 255.255.255.0

router
ip 192.168.1.2
subnet 255.255.255.0

PC
ip 192.168.1.10
subnet 255.255.255.0

You may need to run the NCW (Network Connection Wizard) in windows to complete the setup, and tell windows that you are connected to an always on lan connection.

If that dosent work then its got me stumpped! sorry i could not have been of more help.
Bigboy

It still doesnt work unless im changing the wrong settings on the modem. I'm going into advanced settings, LAN Settings and changing the IP address to 192.168.1.1 and changing the routers to 192.168.1.2 using the front page. I'm stumped too

Thank you for your help and effort BigBoy