High ping problem - Router or Modem?

Scythe

Scythe

Scythe

Soldato
Joined
23 Jun 2005
Posts
5,455
Hi, I'm getting high pings while gaming. I never had them before until I bought a new router (Linksys WRT54GL) and a modem (zoom something). I have done a tracert and the modem appears to take 21ms over wired ethernet via router, is this normal? Any way to speed it up?
Code: 
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mike>tracert www.google.com

Tracing route to www.l.google.com [64.233.183.99]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.1.1 [B][I]Router[/I][/B] 
  2    20 ms    21 ms    21 ms  10.0.0.2 [B][I]Modem[/I][/B] 
  3    24 ms    21 ms    24 ms  c7304.hath.eurisp.net [212.248.232.242]
  4    29 ms    26 ms    27 ms  gw.hath.eurisp.net [212.248.232.241]
  5    36 ms    37 ms    37 ms  212.248.197.22
  6    40 ms    37 ms    35 ms  195.66.224.125
  7    42 ms    53 ms    48 ms  216.239.43.120
  8    53 ms    41 ms    39 ms  72.14.233.83
  9    46 ms    45 ms    47 ms  216.239.43.30
 10    42 ms    39 ms    39 ms  nf-in-f99.google.com [64.233.183.99]

Trace complete.

C:\Documents and Settings\Mike>
 
try putting your router and modem within the same network range.

So insted of your modem being 10.0.0.2 change it to 192.168.1.1
and change your router to 192.168.1.2 with a subnet mask of 255.255.255.0

As it could be the different network ranges that are slowing down your connection. Also Is your PC given an ip via DHCP or is it static?
 
BigBoy said:
try putting your router and modem within the same network range.

So insted of your modem being 10.0.0.2 change it to 192.168.1.1
and change your router to 192.168.1.2 with a subnet mask of 255.255.255.0

As it could be the different network ranges that are slowing down your connection. Also Is your PC given an ip via DHCP or is it static?
Click to expand...
PC is connected using static IP
 
BigBoy said:
try putting your router and modem within the same network range.

So insted of your modem being 10.0.0.2 change it to 192.168.1.1
and change your router to 192.168.1.2 with a subnet mask of 255.255.255.0

As it could be the different network ranges that are slowing down your connection. Also Is your PC given an ip via DHCP or is it static?
Click to expand...
When I do that, the router doesn't connect to modem and i cant browse websites?
 
What version is the Zoom modem and are you on dsl or cable?

and are you wired to the network or wireless?
 
Last edited:
Have you tried connecting directly to the modem with your pc (removing the router) and tracerting a site to see how it goes?

and your definite that it will not connect when both the router and modem are on the same netmask? as there is no reason for them not to work unless you are giving something the same ip address as either the router or modem.

i would put the modem on 192.168.1.1 and a netmask of 255.255.255.0 and turn DHCP OFF on it. the router i would set up to be 192.168.1.2 and net mask of 255.255.255.0 and your pc would need to change to 192.168.1.10 (i always leave a gap between hardware and computers)

if that dosent work then i haven't a clue what your problem is.

Also remember to power cycle all hardware when making changes to the ip addresses just to be safe, including your pc.
 
It could be a problem thats why i would turn it off as the router would do a better job of it any way.

are you sure thats your ip address?
 
sorry my ip was 192.168.1.1
It didnt work with DHCP off again.
I think it may be because the modem doesnt connect to the router when dhcp is off.
 
Last edited:
After looking through the manuals for both your modem and router there is no reason for either of them not to work and your connection should be fine.

definatly dosent work with the following settings?

modem
IP 192.168.1.1
subnet 255.255.255.0

router
ip 192.168.1.2
subnet 255.255.255.0

PC
ip 192.168.1.10
subnet 255.255.255.0

You may need to run the NCW (Network Connection Wizard) in windows to complete the setup, and tell windows that you are connected to an always on lan connection.

If that dosent work then its got me stumpped! :( sorry i could not have been of more help.
Bigboy
 
BigBoy said:
After looking through the manuals for both your modem and router there is no reason for either of them not to work and your connection should be fine.

definatly dosent work with the following settings?

modem
IP 192.168.1.1
subnet 255.255.255.0

router
ip 192.168.1.2
subnet 255.255.255.0

PC
ip 192.168.1.10
subnet 255.255.255.0

You may need to run the NCW (Network Connection Wizard) in windows to complete the setup, and tell windows that you are connected to an always on lan connection.

If that dosent work then its got me stumpped! :( sorry i could not have been of more help.
Bigboy
Click to expand...
It still doesnt work unless im changing the wrong settings on the modem. I'm going into advanced settings, LAN Settings and changing the IP address to 192.168.1.1 and changing the routers to 192.168.1.2 using the front page. I'm stumped too :(

Thank you for your help and effort BigBoy
 
Are you saving the settings to the router and modem and checking they have stuck after rebooting them? X3 seems to need save changes and save changes to flash, 2 separate actions, reboots apply them fully!

Also you will need to either reboot your PC or or repair the network connections after making the ncessesary changes.

there may be X3 settings for DHCP and gateways that also need to be changed

The X3 has router functions its not celar which device is doing what!

suggest you get the x3 directly connected to tyour PC, get the new lan address working then try adding the Linksys into the mix.
 
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