If you can't make a profit then as a profit-making business you are redundant, that's a pretty simple idea to grasp. There's a small rock music store in Canterbury which makes no profit, however it's clearly not the intention of the owner to make a profit but rather give him something to do and get a satisfaction from providing a niche market to those who desire his goods so he's not redundant. As soon as a business becomes all about the money it becomes redundant if it doesn't make that money. HMV could easily have 10 profitable stores country wide but they grew too big, demanded too much and lost out to the internet.
I'm sure they weren't redundant to the thousands of people employed by them. You can't expect a company this big to go down without having a trickle down effect on other local business.