Homeplugs problem

spoony77 · 18 Aug 2013 at 21:40

Hi people
I already owned a pair of devolo dlan 200 av homeplugs that have always worked great.
I just purchased a pair of tplink 500 av homeplugs to extend my network upstairs but I cant get the 2 makes to interact no matter where in the house I try them?
I was led to believe they were all compatible?
The tplinks have a 'pair'ing button but this only seems to help pair it with the other tplink and not the devolos which dont have a physical button at all.
Firmware is up to date on all?
Any advice appreciated.

d_brennen · 18 Aug 2013 at 21:42

spoony77 said:
I was led to believe they were all compatible?

This is where you have gone wrong

bremen1874 · 18 Aug 2013 at 21:48

Are you sure the Devolo adapters don't have pairing buttons? Exactly what model are they?

You always have the option of installing the software utilities and configuring the encryption codes manually.

spoony77 · 18 Aug 2013 at 21:50

They are dlan 200 av easy and I can't see any pairing buttons anywhere.

bremen1874 · 18 Aug 2013 at 21:54

I've got a set of those. The button is next to the Ethernet port.

spoony77 · 18 Aug 2013 at 22:00

I'm looking at the base now and there is definitely no button. Maybe mine are an older version I have had them a long time.

bremen1874 · 18 Aug 2013 at 22:23

Not like this then?

spoony77 · 18 Aug 2013 at 23:02

Yep definetely not got them buttons!
I think they are for encryption anyway not pairing.

bremen1874 · 18 Aug 2013 at 23:23

The buttons are used for pairing, encryption and resetting them to factory default.

If there isn't an obvious button, is there a hole for a paper clip? Have you read the instructions? There must be a documented method for adding adapters.

If you want them to work with a different set then it's definitely worth checking that the firmware is up to date. The software utility will update the firmware and do everything the buttons are supposed to.

Kotu · 19 Aug 2013 at 00:24

you might need to install the software for both sets and then manually give them the same password rather than using the pairing buttons.

spoony77 · 22 Aug 2013 at 19:03

Thought I should update this thread in case it helps anyone in a similar situation to myself.
Anyway I managed to get the devolo plugs to interact with tplink plugs in the end.
To achieve this I installed the devolo dlan software and managed to add other adaptors by just inputting the security code on the back of the tp link plug.
Thanks for the help and advice on here *thumbs-up*