OK, quick situation outline. This is happening on 3 seperate computers, at 3 seperate houses that I know of.
The internet stops working intermittently. The only way to get it back is to either power the modem off and on or do a hard reset. This happens if the modem is connected via USB, Ethernet or Ethernet to a router.
One thing I have noticed is that the frequency on the modem appears to be incorrect in all situations.
Telewest deny they have a problem, and it's a little difficult to get your point across when you're talking to India who are reading from a script.
What do I do? Anyone have a solution? Is it the modem or the line?
I can guarantee that the PCs are not at fault.
Thanks
The internet stops working intermittently. The only way to get it back is to either power the modem off and on or do a hard reset. This happens if the modem is connected via USB, Ethernet or Ethernet to a router.
One thing I have noticed is that the frequency on the modem appears to be incorrect in all situations.
Telewest deny they have a problem, and it's a little difficult to get your point across when you're talking to India who are reading from a script.
What do I do? Anyone have a solution? Is it the modem or the line?
I can guarantee that the PCs are not at fault.
Thanks