How Do I get Alexa on Wifes' Kindle To Find Amazon Prime Music

axel · 19 Apr 2018 at 10:46

Hi,

I have just bought my wife a 10" Kindle Fire HD with Alexa built in. We have Amazon Prime and also a Firestick with the TV. We can call up virtually any music on the Firestick Alexa but when we use the tablet it says we need to purchase music unlimited even for same music that comes up immediately on the Firestick. Our Amazon accounts are linked and we both get the free deliveries and Prime benefits so although the tablet has been registered in my wife's name I would have thought that the music would be available as it is on the Firestick. Is there some way I need to link the tablet to our Amazon Prime account? Any advice would be appreciated.

Axel

Martynt74 · 19 Apr 2018 at 10:51

Are you setup for the "Amazon Household" i think it's called?

I had this issue where we have one fire tv in my name and one in her name and some apps didn't sync across, our accounts were linked for all other purposes (Prime TV and deliveries)

EDIT - https://www.amazon.co.uk/myh/households

axel · 19 Apr 2018 at 11:30

Marvt74 said:
Are you setup for the "Amazon Household" i think it's called?

I had this issue where we have one fire tv in my name and one in her name and some apps didn't sync across, our accounts were linked for all other purposes (Prime TV and deliveries)

EDIT - https://www.amazon.co.uk/myh/households

Yes, I have checked and we are already both set up in the household.

Kenai · 19 Apr 2018 at 12:43

Prime music doesn't share between household accounts.

Note:

Prime Music, Prime Reading, the exclusive £2 off pre-order and newly released video games, and Prime Video Channels content are not sharable.

a1ex2001 · 20 Apr 2018 at 01:08

Kenai said:
Prime music doesn't share between household accounts.

Note:

Prime Music, Prime Reading, the exclusive £2 off pre-order and newly released video games, and Prime Video Channels content are not sharable.

This is why we now share an amazon account so much easier!

zophiel · 20 Apr 2018 at 08:39

this is how we did it too, all the kindles were under one account

HangTime · 21 Apr 2018 at 22:42

Have you tried asking Alexa to switch accounts? Works fine on our Echo but not sure if it might cause some other issue on a Fire.