How do I tell if my router is dead? I think it is.

Edward78 · 27 Feb 2010 at 04:16

I got a new router, my current one is having wireless issues & the new one came today, I can ping the router IP, but the Internet is down when connected to it & the the router IP goes nowhere.

arknor · 27 Feb 2010 at 05:16

router ip? you mean the config web addy? are you sure your trying the right address? its different for different brands of routers/models.

your router probably isnt set up properly anyway if it seem to work but you dont have the internet.

whos your isp? was your last router one from your isp pre configured?

Edward78 · 27 Feb 2010 at 05:33

arknor said:
router ip? you mean the config web addy? are you sure your trying the right address? its different for different brands of routers/models.

your router probably isnt set up properly anyway if it seem to work but you dont have the internet.

whos your isp? was your last router one from your isp pre configured?

Yes, I mean the web config addy. Right address, it responds to a ping, plus the instructions say it is the right one. A wireless ISP & no the last router I had was bought by me. I can ping the router IP, but that is it. It is a SMC Barricade SMCWBR14-G2 802.11g 54 Mbps 4-port Wireless Router

deaglecat · 27 Feb 2010 at 09:09

Check your default gateway address by typing ipconfig in at a terminal prompt.
In a web browser type the address e.g. 192.168.1.1
Look at the status page.

Also double check that you have been given an IP address which is valid e.g. 192.168.1.X and not the crappy 169.x.x.x addresses that microsoft automatically assigns if DHCP fails.

deaglecat · 27 Feb 2010 at 09:13

The fact that you can ping your router suggests that you do have an ip address setting which is valid.

I would then try a tracert to a known external IP address to see where the network is failing.

e.g. tracert 81.200.64.50

( should be news.bbc.co.uk )

Edward78 · 27 Feb 2010 at 15:49

The router IP is 192.168.2.1 could that be a prob.?

Also double check that you have been given an IP address which is valid e.g. 192.168.1.X and not the crappy 169.x.x.x addresses that microsoft automatically assigns if DHCP fails.

I used Linux (OpenSuSE 11) when I tried going to the IP, no mention of IE or Windows being a requirement of setting up the router in the manual. Never really heard of a router like that anyway.

IKMS · 27 Feb 2010 at 15:54

My router IP is also 192.168.2.1 and my default gateway is 192.168.2.*

It does not matter, mine works perfect.

Deleted member 77746 · 27 Feb 2010 at 16:04

Edward78 said:
The router IP is 192.168.2.1 could that be a prob.?

I used Linux (OpenSuSE 11) when I tried going to the IP, no mention of IE or Windows being a requirement of setting up the router in the manual. Never really heard of a router like that anyway.

No, if you can ping the router then you are gettin a valid IP address. If you can't access the Internet then it is a different problem.

Have you put your details from your ISP into your router? You mayy need to phone up your ISP to get help with configuring the router for your Internet connection.

Put http://192.168.2.1 into your browser to get your configuration page up and then check the router settings there.

J.B · 27 Feb 2010 at 16:37

May seem like a dumb question but have you gone to the web config page at 192.168.2.1 by the sounds of it and set up the details for your internet connection.

Sorry if you've mentioned this but I'm struggling to see exactly what the problem is, it needs to be configure before you will get a net connection.

Edward78 · 27 Feb 2010 at 16:47

J.B said:
May seem like a dumb question but have you gone to the web config page at 192.168.2.1 by the sounds of it and set up the details for your internet connection.

Sorry if you've mentioned this but I'm struggling to see exactly what the problem is, it needs to be configure before you will get a net connection.

No, I can't go to the web config page, that is the point of the thread. In the first post I said

the router IP goes nowhere

IKMS · 27 Feb 2010 at 16:49

Connect up to the router witha wired connecton instead of wireless and then do ipconfig.

Try the Router IP in an address bar then, otherwise RMA it.

J.B · 27 Feb 2010 at 17:43

Ok...very odd...try doing it over ethernet cable and not wireless.

Make sure you have been assigned an IP in the 192.168.2.x range. Make sure you are recieving an IP from the DHCP. Make sure you're not set to detect and proxy settings.

If you're not getting a IP from the routers DHCP set a manual IP of something like
192.168.2.20 <---Your IP
255.255.255.0 <--Subnet
192.168.2.1 <----Gateway and DNS

what browser are you using on openSUSE?

Edward78 · 27 Feb 2010 at 17:59

Oh ok do a IPconfig /release then /renew. So will I need to do this with all PCs or just one?? Firefox 3.0.18. How do I do that in Linux?

J.B · 27 Feb 2010 at 18:21

Well just do it on the machine you are using to configure the router with for now. in linux, if I recall you can just do ifdown then ifup to restart the network adaptor.

Can you confirm though what IP address your PC is being assigned? in Linux that is ifconfig from the terminal. There may be a way to do it through the GUI but I havent used SUSE in about 6 years!

Edward78 · 27 Feb 2010 at 18:33

Well the internet didn't work through the router yesterday. Hoping it is because it isn't setup yet. I just don't want the other systems not to have internet. Others use them. Is 192.168.2.x an EU IP? MY router part number has EU on the end, but I bought the router here in the US. Oh & routers I thought change the IP of systems if needed when the setup in the OS is DHCP.

J.B · 27 Feb 2010 at 18:50

192.168.2.x rang is part of the private IP range, its global and used all over the world.

Its the range your router will give out by default so every client that connects should be given something in the 192.168.2.x

SO your machine needs to have a 192.168.2.x address to access the routers config page