On a scale of 0 - 10 (with 0 being not evil at all and 10 being utterly unspeakable, Steve Bannon/Mike Pence levels of malevolence) how would you rate Waterstones attempt to pass off some of their 275 stores as little independent shops? You know, the sort of outlet that many people think Waterstones helped wipe out?
Waterstones under fire for secret shops
Waterstones under fire for secret shops