How to claim hiper type r warranty

MichaelHo · 12 Jul 2007 at 21:14

How to claim hiper type r warranty, PSU NOW WORKING!

My hiper type-r 580W psu has just died on me, I bought it recently off MM and it still is under the 3 year warranty. How do I claim the warranty? Will I need an original receipt?

Thanks.

paradigm · 12 Jul 2007 at 21:15

Personally, I'd just be glad its gone and buy something that isn't a Hiper. Infact that is EXACTLY what I did, decided that it was pointless getting a replacement, as it would still be useless.

MumboJumbo · 12 Jul 2007 at 22:07

good for future reference to know how to claim though.

Millwall.FC · 12 Jul 2007 at 22:32

my hiper type r is as good as gold.

MichaelHo · 12 Jul 2007 at 22:34

is there a method to confirm that the psu has actually gone?
I think I read somewhere that you can short the connectors or something?

paradigm · 12 Jul 2007 at 22:40

You can force an ATX PSU to turn on without a motherboard yes.

Usually the green, and any black line connected on the main ATX connector.

MichaelHo · 12 Jul 2007 at 22:42

is there a way to do this without a small length of wire?

Also guys just to make sure, when you're Hiper Type R is plugged in and the switch at the back is turned on, the power switch is lighted up orange right? It stays lit up orange no matter whether the pc is turnt on or not.

Mine PSU power switch does not light up orange what so ever.

swanseajack · 12 Jul 2007 at 22:48

If the switch don't light up then it's either the fuse has gone in the plug or the psu has gone, my hiper always lights up on the switch.

paradigm · 12 Jul 2007 at 22:56

Even my "dead" hiper lights up the switch. When I say its dead, it will turn on for maybe up to 5 seconds then turn off, all whilst making a high-pitched squeal.

Doc Rob · 13 Jul 2007 at 00:25

I've had two of these. The first one blew up with a loud shorting noise and smell of burning! The second has, so far at least, been fine.

daven1986 · 13 Jul 2007 at 00:46

to return it:

1) if it is under 1 year old then contact the store you purchased it from and they will deal with it

2) if it has been more than 1 year since purchase then contact hiper and they will deal with it directly.

daven

MichaelHo · 13 Jul 2007 at 02:51

Do I need a receipt? I don't have one but the date stamp on the actual PSU shows that it is under 3 years old. Is it sufficient?

Dwbreeze1982 · 13 Jul 2007 at 02:56

i suggest you contct the person of mm who sold it to you and ask them for a reciept, but personally i would bin it and buy a corsair

setter · 13 Jul 2007 at 03:59

MichaelHo said:
My hiper type-r 580W psu has just died on me, I bought it recently off MM and it still is under the 3 year warranty. How do I claim the warranty? Will I need an original receipt?

Thanks.

they must be a really bad unit, my young nephew just had his second hyper go boom today

MichaelHo · 13 Jul 2007 at 09:42

WEIRD!!

My psu is working now :s
I swapped the fuse with another plug (same 3A) and now the psu is booting up again and the monitor (which now have the psu fuse) is also working.
Crazyness.

dun · 13 Jul 2007 at 11:53

paradigm said:
Personally, I'd just be glad its gone and buy something that isn't a Hiper. Infact that is EXACTLY what I did, decided that it was pointless getting a replacement, as it would still be useless.

Same.

subroutine · 13 Jul 2007 at 17:09

paradigm said:
Personally, I'd just be glad its gone and buy something that isn't a Hiper. Infact that is EXACTLY what I did, decided that it was pointless getting a replacement, as it would still be useless.

That's exactly what I did a few months ago when my Hiper died

.

Wiggins · 13 Jul 2007 at 20:34

MichaelHo said:
WEIRD!!

My psu is working now :s
I swapped the fuse with another plug (same 3A) and now the psu is booting up again and the monitor (which now have the psu fuse) is also working.
Crazyness.

Its a crazy world :confused: