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How to get prints with correct colours from Photobox?

Discussion in 'Photography & Video' started by Zheka, 23 May 2006.

  1. Zheka

    Wise Guy

    Joined: 17 Jul 2004

    Posts: 2,206

    Location: UK, West Sussex

    I just received prints from Photobox and colours are slightly off... Please help.
     
  2. DiG

    Wise Guy

    Joined: 16 Mar 2004

    Posts: 2,234

    Did they include the colour card? The did with my prints, check the colours on your moniter as they might be incorrect
     
  3. nolimit

    Wise Guy

    Joined: 20 Aug 2003

    Posts: 2,446

    Location: London

    do you guys find gloss tend to be bit darker then matt?
     
  4. Zheka

    Wise Guy

    Joined: 17 Jul 2004

    Posts: 2,206

    Location: UK, West Sussex

    No, no card. I would like to set everything so I can have correct colours in my photos printed, but it’s very confusing. On screen they look fine... I did upload my photos with sRGB.
     
  5. Lostkat

    Sgarrista

    Joined: 17 Oct 2002

    Posts: 8,106

    Location: Deepest Darkest Leics

    I guess I'm just lucky. My prints always come out spot on. I'd do what others said and get a colour card to make sure your monitor is calibrated.
     
  6. Zheka

    Wise Guy

    Joined: 17 Jul 2004

    Posts: 2,206

    Location: UK, West Sussex

    what about profiles?
     
  7. morgan

    Wise Guy

    Joined: 12 Jul 2004

    Posts: 1,588

    Is your screen calibrated using a device such as a Gretag McBeth/Spyder etc?

    If the answer is no, then its more likely to be your screen that is out, not photobox's colours.
     
  8. AndyBorzi

    Wise Guy

    Joined: 15 Nov 2005

    Posts: 1,389

    Location: Peterborough

    I think you can get photobox to send you one of their calibration cards if you drop them an email.
     
  9. madmaxx

    Hitman

    Joined: 18 Aug 2003

    Posts: 868

    Location: S Yorks

    Usually, your first order from them includes a calibration print - which can be downloaded from their website for comparison.
     
  10. TomWilko

    Mobster

    Joined: 3 Jun 2003

    Posts: 4,090

    Location: UK

    As everyone has said, get a calibration card from them and it should sort you out very easily. I did with mine and now the images look spot on :)

    Like yourself I never received one with my original order (taking me back a bit!) but if you use their online help and support system its very straightforward and easy to get one sent to yourself.
     
  11. Alex53

    Wise Guy

    Joined: 3 Jun 2003

    Posts: 1,765

    Location: Gibraltar

    Would be cool if they did fine art paper like hahnemulle photo rag, or really matt as in heavyweight matt like the epson paper.
     
  12. SDK^

    Capodecina

    Joined: 18 Oct 2002

    Posts: 19,372

    1. Send Photobox an e-mail asking for a calibration photo.
    2. Calibrate your monitor using Adobe Gamma or a hardware calibration tool.
    3. Download the same image (as the print) from their website and the colours should match. If not then adjust them so they do :)
     
  13. Zheka

    Wise Guy

    Joined: 17 Jul 2004

    Posts: 2,206

    Location: UK, West Sussex

    thank you guys :)
     
  14. ChroniC

    Sgarrista

    Joined: 18 Oct 2002

    Posts: 9,552

    If you look in your colour management setup in display properties, there might be a colour profiles called adobeRGB1998, this is the say profile you should use when saving all photoshop files, as the profile has been specifically calibrated to closely resemble the printers ability to make RGB colours from CMYK.

    When you load a PSD that has a different one, you get the warning, it also appears when u have a colour profile set on the files. Always use adobe1998.
     
  15. morgan

    Wise Guy

    Joined: 12 Jul 2004

    Posts: 1,588

    for web/photobox printing you should actually use sRGB. Higher end photo printhouses can accept/utilise AdobeRGb, but photobox will just convert into sRGB anyway...

    Or better still get a hold of the photobox / fuji frontier 370 printer icc profile...look hard on the net and you can find it...or i'm sure some helpful soul on here will point you in the right direction.

    I'm actually tempted to create a website solely devoted to this topic...in association with photobox...as its a question people are always asking..
     
  16. Zheka

    Wise Guy

    Joined: 17 Jul 2004

    Posts: 2,206

    Location: UK, West Sussex

    thanks again. Will have a look around.