Not in retail but to give you a different perspective this year has been a complete nightmare but not due to low sales, this is our best year of all time and the hours have been brutal, for example 65 hours is my best so far but >50 all year, I'm burnt out and looking forward to my holiday.
I am complaining but not complaining both at the same time.
EDIT: No I dont get paid overtime, you do the math // weighing up....