HSBC Chaps

Slinkie · 12 Mar 2008 at 19:31

Hi Folks,

I need to make a CHAPS payment on Friday and was told in HSBC that I can either do this in a branch or over the internet. I don't think I am going to be able to get to a bank in time to do it so the internet is my best option (and it's supposedly cheaper the cashier told me today).

However, looking on the internet banking I can't find anywhere where I can make an instant payment, only BACS payments that take 3 days to clear. Am I just being blind or was the girl in the branch telling me fibs!

Before anyone says "Why didn't you just do it in the bank while you were there?" the nearest branch to me has no counters and is just cash machines and a few staff to help with enquiries. I don't have enough free time due to work to walk accross town and queue up to do the transfer.

Thanks all!

Matt

Peño · 12 Mar 2008 at 19:42

Just make that "BACS" payment online, goes through immediately (to other HSBC accounts anyway).

Slinkie · 12 Mar 2008 at 19:51

It's going to be going to a natwest account so it'll take 3 days to clear for a normal payment.

me227 · 12 Mar 2008 at 19:58

If its going to a different bank then the girl in the branch was telling you fibs. Can't be done AFAIK.

cymatty · 12 Mar 2008 at 20:36

Telephone Banking?

Boycie · 12 Mar 2008 at 21:47

Not sure if you have a personal or a business account but with a business account to do it online you need to setup a payment limit which means printing out the form (the link is under payments) and you have to send it in to your local branch for it to be activated.

Pez · 12 Mar 2008 at 22:00

Very few banks will allow this online. Most insist it's done in branch for security reasons

Ironic Namesake · 12 Mar 2008 at 22:03

Try to get to a branch, withdraw cash and go to Natwest with it , saves the fee too