I don't believe this...

Soldato
Joined
8 Jun 2005
Posts
3,698
Location
London
:mad:

Ok.. In the last 2 months i've bought 3 bits of computer equipment from a very well known computer superstore..

First thing was a Belkin wireless router, after about 20 minutes of operation it would cease to operate and all the lights on it went out, apart from the power light which went orange.. Obvious that this was broken, took it back and they gave me another one which works fine!

Second thing was a Microsoft notebook wireless mouse, couldn't get this to work at all, if you shook the mouse gently something rattled inside, and the optical led flashed on and off as you shook it, and it worked for maybe 5 seconds, obviously broken, took it back and they swapped it for another one which worked fine!

Yesterday I bought a Q-be 1Gb mp3 player (worlds smallest MP3 player, very cool) Says that the battery life is 8 hours... charged it up overnight and it was working for around 15 minutes with full batteries, until it said "battery low, powering down"

I'm going mad here trying to figure out if this is just bad luck, or whether theres some bizarre force eminating from my body which just breaks electrical equipment, being a network engineer for an ISP I play with millions of pounds of kit every day and don't cause any problems..... needless to say i'll be taking the Q-be back to the shop, and getting a refund.

:(
 
I do honestly think some people are either unlucky with electrical items or really generate something that breaks them, the amount of customers I deal with that seem to need repeat repairs constantly amazes me, yet I can hardly remember anything I own breaking down within its warranty.
 
V-Spec said:
:mad:

Ok.. In the last 2 months i've bought 3 bits of computer equipment from a very well known computer superstore..

First thing was a Belkin wireless router, after about 20 minutes of operation it would cease to operate and all the lights on it went out, apart from the power light which went orange.. Obvious that this was broken, took it back and they gave me another one which works fine!

Second thing was a Microsoft notebook wireless mouse, couldn't get this to work at all, if you shook the mouse gently something rattled inside, and the optical led flashed on and off as you shook it, and it worked for maybe 5 seconds, obviously broken, took it back and they swapped it for another one which worked fine!

Yesterday I bought a Q-be 1Gb mp3 player (worlds smallest MP3 player, very cool) Says that the battery life is 8 hours... charged it up overnight and it was working for around 15 minutes with full batteries, until it said "battery low, powering down"

I'm going mad here trying to figure out if this is just bad luck, or whether theres some bizarre force eminating from my body which just breaks electrical equipment, being a network engineer for an ISP I play with millions of pounds of kit every day and don't cause any problems..... needless to say i'll be taking the Q-be back to the shop, and getting a refund.

:(

Customer returns being put back on the shelf instead of being tested? If its the same computer superstore Im thinking of, they have been done for it before, as has another superstore within their chain.

It was on watchdog a while back.
 
"Why in the world..."

Three strikes and theyre out imo... but to be fair its not their fault the equipment doesnt work, just bad luck I guess.
 
mejinks said:
Customer returns being put back on the shelf instead of being tested? If its the same computer superstore Im thinking of, they have been done for it before, as has another superstore within their chain.

It was on watchdog a while back.

I thought about this, I mean the mouse I bought and the way it rattled... just seemed weird, i've never ever had problems with anything i'ver bought from elsewhere EVER as far as I can remember... and i've bought a lot of stuff..
 
If its the place I think your all thinking of, then I used to work there :p

We had a very strict policy of testing everything, annoying many customers in the process. I know it was hard to get the lesser IT friendly people to test things they didn't know how to work but we managed and never had a problem in this area. Although I do know many other branches did have incredibly poor performance in this area, my step mum bought a PC from a different branch - apparently repaired models so got a discount, to find it was still broken. I did advise her not to buy one from there but she didn't listen :p

It was the shoddiest place for working practise I've ever worked, but things did improve with management changes.
 
Sounds very plausible.
I've done all sorts of stuff, upto and including dismantling a laptop (Thinkpad 560) with no reference to the service manual or anything, and amazingly it still worked perfectly afterwards. (Minus the obligatory 2 screws which fit nowhere you can find)
Only thing I've ever managed to kill was an AMD K6 which I fried in spectacular style with a totally massive overclock which it just couldn't handle ;) :p
Similarly, I've managed to do surface damage to a mobo removing the chipset fan and a GFX card removing the retail fan in the past month, and they still work perfectly.

On the other hand, I've come across people who just seem to have problem after problem with PCs, but there again they always seem to be of the less techincal type- Significant? (Take for example my brother who didn't understand the importance of scanning with an AV- Came back from uni to find a PC riddled with virii, "I thought it did it automatically")

-Leezer-

-Leezer-
 
Al Vallario said:
Moral of the story: Don't buy Belkin routers, Microsoft mice or Q-be MP3 players. You're much safer with Linksys routers, Logitech mice and iPods ;)

lol

Just been and got my money back, didn't buy anything else.. keep my money safe hehe :)
 
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