I'm trying to install something 5 years old, and I certainly do expect it to take longer than it would have done 4 years ago (more patches). What I also expect is for the patch process to not throw a wobbly half way through. I have had to download and execute SP1 as a standalone file. Surely after 5 years, MS would have pretty well perfected the update process, and not required the user to "lift the bonnet" to get the thing working properly. After all, I'm not trying to install Vista onto a ZX81, and I`ve performed many, many XP/Win 7 installs over the past decade or so. I think I know what I'm doing when it comes to a (Microsoft) OS install, so I'm rather annoyed that I`ve had to "get my geek on" to get Vista to update properly.