I think I need a bit of help

Soldato
Joined
5 Aug 2013
Posts
6,928
Location
Shropshire
I have had a spare Dell as a backup PC but it was dead slow and stop so 3 weeks ago I got all bit's and built a new backup PC -

Asus AM1M
AMD AM1 5150
4gig memory
I had HDD with W7 on and also DVD recorder.

Put it all together and it worked fine - Only problem I had was noise - So Today my new SSD arrived.

Got it fitted and popped in W7 disc and away it went - When it finished - no internet.

From my main PC where BT home hub 4 is I am ethernet cable to Bt home plug - in bedroom is another with ethernet cable to new PC - I ran a temp cable from hub to PC and still no internet -

I loaded driver for Lan on board from motherboard disc - still no luck - Unplugged new SSD and reconnected old HDD and sure enough internet connection - So I know it is to do with SSD - new W7 install. - Never had this with the other HDD.

Everytime I tried to set up new connection it asked me for my name and password that my ISP (BT) gave me -- I put in my name and every password I could think of - I put in my email address with every password - I put in router address and password - Home hub name and password - and still no internet - So 5 hrs later I am asking for advise.

Going by past experience this is going to be stupid easy but at moment I haven't quite dropped that far (stupid that is)- At moment it's big glass's of wine - soon to become brandy if I can't sort this out.

Network and internet have never been my favourite pass time - It confuses me.

So any pointer in the right direction would be helpful - failing that recommendations of a good whisky.

I am wound up like a top as I know when I find out how to do it I will kick myself from here to kingdom come.

Dave
 
If you have a BT Home Hub 4, then on your new PC there is no need to be entering your username/password from your ISP, all you need to do is hook up a network cable between the HH4/router/switch to your PC's network card (most likely on-board).

Are you able to download the latest NIC drivers from the Asus website on a different PC and install off a USB stick at all. Windows 7 should cover most NIC's to be fair with their default drivers.

What's the status of the network card when you go to Control Panel > Network & Sharing Center > Change Adapter Settings? Is there a card there, does it say unplugged, unidentified etc etc
 
Try installing all the motherboard drivers first, looking at the motherboard specs both sound and network drivers are Realtek, you may have got them both mixed up. Once the network drivers are installed it should just be plug and play afterwards.
 
I have installed the Lan drivers for the Realtek motherboard - I also thought it should be plug and play - - the only play it's doing is my head - not sure if I can get back to it tonight as I am out tomorrow but will update when appropriate

Thanks so far.

Dave
 
Try installing all the motherboard drivers first, looking at the motherboard specs both sound and network drivers are Realtek, you may have got them both mixed up. Once the network drivers are installed it should just be plug and play afterwards.

This tbh. There are some chipset and motherboard drivers that should be installed first before anything else.
 
I said it was going to be stupidly simple -

Switched off home plug - went into network - deleted everything in there - closed it down - switched on homeplug and Bingo - working again - no idea why just pure poke and hope and three glass's of red wine and glass of brandy.

Thanks for replies - it's nice to be back to normal

Dave
 
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