i3d.net what a bunch of ****!

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7 Apr 2010
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So i preordered 1 months worth of service from them before bf4 came out as a tester because bf3 hosting has been quite bad (a lot of crashing and so on) anyway it went the same way and within a month i was sick of being an admin (not sick of playing however).

Anyway i had contacted them many times trying to fix the problem's and the last time i contacted them i had talked about it being good that my service was ending soon (not blaming them btw).

And now today i get a email saying that i owe them 125 pounds for two months of service they have provided :mad: and that they were going to contact there collection agency...:confused:

So i was shocked as i had never ever gotten in to any debt or had any problems like this so i contacted them and they told me (and accepted btw) that for the past two months that the server was shutdown and reallocated to someone else... but that in my terms of service there was a clause that they can auto renew my service...

Now here comes the weird point the guy i was talking too told me that its on the checkout

WTl3Giy.jpg


This is there new checkout and you can cleary see there is two ticky boxes to confirm that they can take my kidney And right under there in delibratly smaller wrighting is them saying they will auto renew notice that it says at the "end" of the contract period!

But this isnt even the checkout that i signed up on its a new checkout! so i cant even check if there telling the truth :( all in all i am stuck between talking to some people from another country and them telling me i can either pay or they will get there collection agency to get the money from me... so after this craptastic christmas present i will never ever be buying a server from them or any other server provider outside the uk.

Please give me your opions (i dont really want to start a hate topic about this company) or any ideas about avoiding these weird payments as i have not used the server nor have i even logged onto there website in the last couple of month's
 
Back when i purchased it there was sadly no warning (that i can remember) so i was never aware of the fact that it would be a recurring payment! and i have received no calls or emails till todays telling me about money owed (which means i apparently owe them 120 pounds when if i had be forewarned i could have canceled it without ever having to pay them)

I completely agree that when signing up now it is a lot more obvious (perhaps still abit hidden as i would expect to be next to the t/c) but when i signed up the page was different and as i said before perfectly happy to have peoples opion's.
 
^that is all i can think of lol.

Also i forgot to add the second payment isnt actually active yet just pending (still got 5 days) so currently 65 pounds is all i owe but they refuse to cancel the pending till i pay (obvious bully tactics/trying to make sure i pay)
 
Issue now resolved contacted them by phone this time and very quickly worked out what to do and is now sorted!

I have paid to have the server for one month again and after that time it will be cancelled.

And i will now read every god damn page of terms and conditions. (well atleast ctrl and f and type in things that might affect me :) )
 
I have two emails and notes on my account too confirm it ;)

And yes as far as i was concerned the 1 month was up and yes the server has then been given to someone else.
 
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