Associate
- Joined
- 31 Dec 2008
- Posts
- 1,400
if your in the uk you do not have to prove when you bought it if its faulty as the retailer should keep some kind of record or be able to find out. your contract is always with the retailer not manufacturer
if you bought it within 6 months regardless of warrenty they (the retailer) have to prove there wasnt an inherrent fault (you didnt break it yourself) then offer you a repair or replacement, the retailer can choose whatever suits them as long as its sorted within "reasonable time" sale of goods actually state you can choose but the retailer can reject your choice so thats what it boils down to.
after 6 months but within a number of years i forget how many i think its 6 ish you have to prove you didnt break it which could mean paying yourself for a 3rd party engineer to examine it and sign that you have not broken it yourself.
these are your rights regardless of any warrentys on the cpu if your in the uk
this is the law as i understand it after working in retail for years.
if you bought it within 6 months regardless of warrenty they (the retailer) have to prove there wasnt an inherrent fault (you didnt break it yourself) then offer you a repair or replacement, the retailer can choose whatever suits them as long as its sorted within "reasonable time" sale of goods actually state you can choose but the retailer can reject your choice so thats what it boils down to.
after 6 months but within a number of years i forget how many i think its 6 ish you have to prove you didnt break it which could mean paying yourself for a 3rd party engineer to examine it and sign that you have not broken it yourself.
these are your rights regardless of any warrentys on the cpu if your in the uk
this is the law as i understand it after working in retail for years.
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