iDNet ?

I went for a 12 month plan and used my own router. You need to sign up for 24 months for the included router. However, based on my experience so far, I would be more than happy to remain with IDNet.
 
Just to reboot this thread!

Are you still feeling the love for idnet?

Just browsing and i am trying to work out why i would buy a Zen product from them rather than using Zen direct saving a few quid as the packages are near as dammit the same?
 
I’ve been with IDNet via Openreach for around 2.5 years, not the cheapest provider but they are stable and I like the static v4 and v6 assignments

As has been mentioned apparently the support is good when required, I haven’t had a need to use it
 
Thanks.

Could you explain please?

I'm not sure what I can explain, but IDNet aren't reselling Zen broadband services. I think in certain locations they use Zen for backhaul but my experience with a business CityFibre connection in the midlands is that it isn't using the CityFibre National service or going near the Zen network - pings to services hosted out of the London region are a stable 4 or 5ms, which is 3ms better than the ethernet service that was at this location previously.

Code:
Tracing route to bbc.co.uk [151.101.128.81]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.104.1
  2     5 ms     5 ms     5 ms  telehouse-gw10.idnet.net [212.69.63.54]
  3     4 ms     5 ms     5 ms  telehouse-gw8.idnet.net [212.69.63.136]
  4     4 ms     5 ms     4 ms  telehouse-gw7.idnet.net [212.69.63.169]
  5     *        *        *     Request timed out.
  6     5 ms     5 ms     5 ms  151.101.128.81
 
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Cheers.

Currently with Trooli on their 2Gb package and it isnt great TBH.

Certainly notice it slow down a little at peak times, web pages loading slower or getting a response from them.

i appreciate that they can also be a bit of a bottleneck sometimes but many are specialist forums.

Its weird as ping times are generally 4ms or thereabouts most of the time.
 
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Been with Idnet for a few months now, came from Aquiss as they are much more expensive, I've gone from 150mb to 300 and it's still cheaper.

I like that you can choose not to receive a garbage router and simple pricing.
Support were very fast and answered my questions straight away. (I always test customer service these days before signing up, just a simple question to see how long they take and if they answer it first time)
 
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