IE 11 crash loop

ajf · 19 Oct 2013 at 22:42

Anyone else getting this?
Open IE11 and immediately get 'Internet Explorer has stopped working'.
Clicking close restarts the app and off we go again.
Tried a complete reset and have disabled all add ons.

Seems I am not the only one, so anyone here getting it?

Event log info:
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16384, time stamp: 0x52157231
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x02efcb6c
Faulting process ID: 0x1854
Faulting application start time: 0x01cecd13e4be22e7
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: unknown
Report ID: 2286822b-3907-11e3-bfa1-bc5ff4476150
Faulting package full name:
Faulting package-relative application ID:

nightmare99 · 19 Oct 2013 at 22:53

Does it work with no addons?

Glanza · 19 Oct 2013 at 22:56

Reset IE back to defaults, could be a toolbar / addon you've got installed that's causing the issue.

Might also be worth giving it a quick combofix and mbam scan

ajf · 19 Oct 2013 at 23:11

Tried the reset and disabling all add ons initially as it was also saying some add ons were incompatible and had been disabled.
Made no difference.
Only suggestion so far on Microsoft forums was to do a full Windows 8.1 reset which I am not really wanting to do just to sort this.
It was fine before the upgrade.
Running mbam now although ran a full Comodo scan earlier which was clean.

Addicted · 19 Oct 2013 at 23:21

Don't use IE, problem solved.

You may think it's not very good advice, but really, it is.

ajf · 20 Oct 2013 at 00:05

Addicted said:
Don't use IE, problem solved.

You may think it's not very good advice, but really, it is.

I do actually generally use Firefox but was having a problem with a site so went to try IE.
Now it's a matter of why won't it work more than anything!
I hate having an issue like this even if there is a workaround, on the basis, are there other unknown issues.

ajf · 27 Oct 2013 at 21:08

Just thought I would update this I found a fix on Microsoft forums - at least it works for me and some others.
It appears to be related to Nvidia video drivers.
I already had the latest standard drivers which I could have just reinstalled but there is also "gamer' version so used those.
Did a custom install and set it to do a clean install. Between reboots I also manually removed all existing files and registry entries.
Once the new version had installed OK IE11 works!

This is the Microsoft forum post:
http://answers.microsoft.com/en-us/...-install/67e84baf-98fe-43c9-9354-9a46091fcbb6