IMEI Number.. Need help.

SickoJay · 27 Sep 2012 at 00:13

Hey guys. Got a problem, hopefully there is a easy solution.

Basically, I got my phone insured earlier this year with Barclays, I went out fishing the other day and dropped my phone in the lake. I got it out but it will not turn on.

I got a claim form through the post today, filled it out, but I noticed on the form it also says:

"Proof of your mobiles IMEI number"

This is what I need help with. Because without this nothing can be done. The form recommends that I look on my box of my phone, problem with that is: I don't have it anymore.

Basically, I'm asking how can I get adequate proof of my IMEI number to send back with the form. It needs to be done within 21 days.

Thanks,

Mr Gimp · 27 Sep 2012 at 00:15

Under the battery you'll find the IMEI, surely that'll be enough proof?

SickoJay · 27 Sep 2012 at 00:17

I have a iPhone, I guess that means I will have to take it apart.

Mr Gimp · 27 Sep 2012 at 00:18

Ah balls. Maybe not then!

Edit: Apparently you csn get it from iTunes.

Open iTunes.
Open Preferences. (In Mac OS X, choose iTunes > Preferences. In Windows, choose Edit > Preferences.)
Click the Devices tab.
Position the mouse over a backup to display the serial number of the backed-up device. iPhone and cellular iPad models also display the IMEI/MEID and Cellular Data Number

SickoJay · 27 Sep 2012 at 00:20

Surely there must be another way?

SickoJay · 27 Sep 2012 at 00:24

Mr Gimp said:
Ah balls. Maybe not then!

Edit: Apparently you csn get it from iTunes.

Open iTunes.
Open Preferences. (In Mac OS X, choose iTunes > Preferences. In Windows, choose Edit > Preferences.)
Click the Devices tab.
Position the mouse over a backup to display the serial number of the backed-up device. iPhone and cellular iPad models also display the IMEI/MEID and Cellular Data Number

Just tried that, it does work. But would they see that as enough proof?

Myshra · 27 Sep 2012 at 00:25

Networks can see the IMEI, phone up and ask if they can write to you to confirm it.

SickoJay · 27 Sep 2012 at 00:26

Myshra said:
Networks can see the IMEI, phone up and ask if they can write to you to confirm it.

Yeah, I suppose I could do that later today.

Myshra · 27 Sep 2012 at 00:42

Did you even google this? It's the first entry for IMEI iPhone http://support.apple.com/kb/HT4061

SickoJay · 27 Sep 2012 at 00:51

So shall I just send off my sim tray?

Richie · 27 Sep 2012 at 08:03

Phone the insurance company and ask them, they will have dealt with this a lot more than people on here....

SickoJay · 27 Sep 2012 at 17:58

Okay have sorted it.. but on the form it says:

Premises/method of transport":

I haven't filled it out, I already have the address of where the incident happened, so I'm not quite sure what they are asking?

Rroff · 27 Sep 2012 at 22:22

Dunno about iphones but on a lot of phones/networks dialing *#06# will show the IMEI number.

SimonCHere · 28 Sep 2012 at 11:37

SickoJay said:
Okay have sorted it.. but on the form it says:

Premises/method of transport":

I haven't filled it out, I already have the address of where the incident happened, so I'm not quite sure what they are asking?

Depends on the context I guess. Can you not call them up and ask?

Rroff said:
Dunno about iphones but on a lot of phones/networks dialing *#06# will show the IMEI number.

Not a lot of phones that have been dropped in a lake will show you anything!

Rroff · 28 Sep 2012 at 11:38

Ooops was in a hurry and missed the parts about being dropped in a lake.