Incomplete texts, Wildfire S on TMobile

Ev0 · 17 Aug 2011 at 13:51

The better half recently bought a Wildfire S on the T Mobile network.

Now with her old Nokia on O2 you would occasionally get a text through that if it spanned 2 texts would intially come through with the phrase *some text missing* (guessing something to do with splitting the text up into 2 messages when sending?) before the message updated itself and displayed as it should a few seconds (up to a minute say) later.

Now with her new phone on the new network texts are sometimes comign through with chunks missing, but now there's no indication that there is text missing with a message being displayed, they just come through making no sense with parts of the original text missing.

Ant they then don't update themselves with the full content at all.

Is this a network issue, or something on the device that could be causing it?

Cheers!

Ev0 · 18 Aug 2011 at 09:40

Happened again last night, sent her a text that spanned 2 messages, she got the first half ok then the second half only had the last word in it!

Myshra · 18 Aug 2011 at 09:51

Hold on, the problem transcended a network change? Sounds more like luck to me if it did. The problem might be that networks also need to support ConcSMS and while I know Orange does I have no clue if the others do. Handsets also need to deal with ConcSMS correctly (it's a standard but don't let that fool you). It could be other factors like your handset failing to recieve SMSs correctly but it should fail the hash check and be re-sent - I'm honestly not too sure what's going on.

Cheap solution - use whatsapp.

edit: On reflection, does this happen only happen when YOU send her the message by any chance?

Wicksta · 18 Aug 2011 at 09:56

Try sending a long SMS from someone else's phone rather than your own, both from the same network you are on and a different one.
Try sending one from another T-Mobile phone to see if it is a cross operator problem.
Try your SIM in her phone (or if locked borrow/buy a PAYG T-Mobile SIM)
Try her SIM in a different phone

You should be able to narrow down what is wrong if you do the above.

Ev0 · 18 Aug 2011 at 10:57

Cheers will try a few things out when I'm back home.

It does seem a bit of a co-incidence that this is happening since she's changed network and phone, but guessing it's more likely to be the network change (from O2, which I am still on) rather than the handset.

I'm likely the only person who sends her mammoth texts so will see if her folks or someone else can also try.