Installing Windows XP Problems, possible hardware issue?

[Scott Salisbury]

Got a neighbours PC here, complaining of the following problem:
http://www.scottjs.net/blue.JPG

After trying the usual, safe mode, last known good configuration and repair windows, I decided to just take the PC home and format it + reinstall.

It formatted fine (full format) and copied the setup files, it then rebooted, then at the point where the setup screen comes on to begin installation, it just stayed black.

I formatted the hard drive again and formatted the MBR. Same thing happens, but instead of the screen staying blank, I now get a new blue screen message saying:

'stop c000021a {fatal system error} the windows logon process system process terminated unexpectedly'.

I'm not sure if the hard drive is a bit iffy or if it is something more serious.

The drive works fine as a slave in my PC.

 

[BigBoy]

sounds like the drive is dieing or corrupt have you tryed downloading the drive tools from the manufactures website?

 

[Scott Salisbury]

Haven't yet but it's a good idea since it's a western digital I know they have some good tools.

I really hope it is just the hard drive, as the hardware monitor is reading a very toasty 72 degrees C cpu temparature. I'm hoping it is just a wrong reading as it doesn't feel that hot.