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Intel Rep on here?

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Soldato
Joined
5 Nov 2006
Posts
3,133
Is there an Intel rep on these forums - getting very frustrated trying to get my 5960X exchanged through the Intel swap out insurance - they just don't answer or update my online claim - can anybody assist me please?

Mark
 
If its anything like that Intel Performance Tuning plan they were offering a couple of years back you should be able to just get in touch with them using the normal chat tool bud.

https://click.intel.com/tuningplan/

I used it once to replace my previous 4960X - first one I had couldn't do stock frequency without nearly 1.3v! and it couldn't run 4 sticks of memory at anything higher than 1333Mhz so I claimed on it. Replacement was awesome - 4.5Ghz @ 1.24v with 2400Mhz on ram no probs lol.
 
zoomee said:
If its anything like that Intel Performance Tuning plan they were offering a couple of years back you should be able to just get in touch with them using the normal chat tool bud.

https://click.intel.com/tuningplan/

I used it once to replace my previous 4960X - first one I had couldn't do stock frequency without nearly 1.3v! and it couldn't run 4 sticks of memory at anything higher than 1333Mhz so I claimed on it. Replacement was awesome - 4.5Ghz @ 1.24v with 2400Mhz on ram no probs lol.
Click to expand...

Thanks for the link.
 
Finally managed to get this sorted and Intel will be sending me a replacement. The only problem is I have to send mine back first before they send replacement, so could be without my no 1 machine for a while.
 
Most companies will unfortunately request that though, EVGA do something similar but you pay a deposit down first for the replacement to be delivered whilst yours is sent back. Something like that.

It'll be all worth it in the end!
 
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