intel ssd/ windows crash

Associate
Joined
1 Jan 2007
Posts
1,199
hi all having a problem at the moment, i have recently bought an intel 80gb ssd, installed windows 7 all was fine for a short while then i started to get a few crashes ( no blue screen just a lock up ) so i thought id buy another ssd and have raid as all my progs wouldnt fit on one, so i reformatted set up raid ( also have 2 500gb hdds in raid ) and reinstalled and im having the same problem pc simply locks up cursor wont move, ctrl-alt-del dosent do anything so i have to hit the reset button, its getting a bit annoying now, any help would be appreciated.
 
Are you using Intel RAID and if so do you have the latest version of the Intel Matrix Storage Manager? I used to have a few system stability problems with some older versions, but the more recent versions have been fine.
 
What makes you think it's the drive(s)?

It sounds like the PC could be overheating, bad RAM or a PSU issue perhaps? Have you done anything to try and narrow down the problem already?
 
well it wasnt doing it right up until i bought the new drives, so thought it might be the drives or something ive done with installation maybe.
 
You said it was ok with one drive for a while, but then started so you got a 2nd drive. Adding the 2nd drive will just make it harder to find the problem if the first drive is faulty.

Do the crashes still occur if you run without RAID on the new drive by itself? The chances of 2 drives less than a few weeks old both failing is probably quite low.

Do the crashes still occur if you run Windows from a mechanical HD?

Have you checked/replaced your SATA/Power cables to the drives.

Did you do any diagnostics on the drive at all when the first crashes happened? Anything in event manager at the time of the crash?

I think you need to work through each of your components to narrow it down...and maybe the first SSD you bought is the first place to look, but it could be a coincidence.
 
no the crashes dont happen from normal hdd as i have vista on the other raid drives,
other than than that not sure just wandered if anyone else had same problems when changing to ssd, looks like ill be messing inside the pc for a bit then cheers guys.
 
ok just had another crash, and noticed on the raid boot up screen next to both intel ssd drives in red text error occurred, anyone else had this problem, windows still boots up ok.
 
Nalla, you need to be more systematic in your approach. Or are you hoping someone will come along with a magic wand after one of your crashes? What have you tried from my post #5?

You started having crashes with just one Intel SSD. You need to run it on it's own and see if it is the drive, check the cabling, put it in another machine and replicate the problem, ultimately working out as best you can whether it's the drive or something else...if it's failing then RMA it. If it passes check your other drive, before moving on to the rest of your system.

FWIW yes I have often seen the Intel BIOS show drives in red, usually because a drive is either failing, there was an unclean shutdown and a mirrored array needs verifying or there is a cabling problem. But I don't see how that's helping you - it's just telling you it's failed, not why it's failed - and you already know there's a problem because of the crashes.

I'm assuming then that you're not booting from the Intel's or if you are they are in RAID1? It won't boot from a broken RAID0 array...If you boot from another drive with a broken RAID0, anything trying to access the RAID0 within Windows could lead to the symptoms you are seeing, i.e. freezes etc.
 
I had the same problem with my Intel X25-m 80GB gen1, sent it back and they confirmed it was faulty and I got a refund.

Looks like SSD's still have a way to go.
 
not had a chance to do any tests yet from your previous post with work and all that,

i only just noticed the bios red text so thought id ask the question and not being unsystematic,

yes i am still booting from raid0 with the drive that is in red in my bios,

i have a second raid with 2x500gb w/d drives which also boots but into vista which works fine, and shows fine in bios.

i will not get time to do extensive system check until after christmas due to the amount of hours i do at work, was simply wandering if anyone had the same problem in the past and could point me in the right direction thats all, thanks for any advice given.
 
hi all thanks for the replys, i have now deleted teh arrary and resetup, so now not showing an error, i backed up the drive using acronis and made a recovery disc, i have recovered the windows install to the raid array but it will not boot get error message bootmgr not present and then asks me to reboot, how do i get it to boot from the recovered drive, any help would be appreciated.
 
oh well had to do a clean install, was hoping to avoid that as i had a lot of games and progs on so will take best part of today getting everything back on now.
 
Back
Top Bottom