Internet Dropping out every few minutes

Dunkers

Dunkers

Dunkers

Associate
Joined
30 Oct 2021
Posts
9
Location
United Kingdom
Hi all,

So I have recently upgraded my Motherboard, RAM, CPU & cooler; and I have installed Windows 10 again onto my SSD.

I have installed the drivers that have came with my motherboard, the only issue I am having right now is my internet keeps dropping out just for my PC. I am connected through ethernet cable and the internet is working on other devices.

Any help or suggestions would be appreciated.

Thanks in advance.
Dunkers.
 
MissChief said:
Have you changed the cable? Could be a bad cable.
Click to expand...

Definitely do this first.

Check what ethernet chip your board has and download the driver from the manufacturers website, not the board manufacturers website. Windows Update *should* be grabbing the most recent driver for you but I have had issues before where for some reason it has rolled the driver back to one 4 years old which caused problems.
 
MissChief said:
Have you changed the cable? Could be a bad cable.
Click to expand...

This could be the case but it didn't happen like this 2 days ago before my parts were changed, if you see where I'm coming from.

SonicSW20 said:
Definitely do this first.

Check what ethernet chip your board has and download the driver from the manufacturers website, not the board manufacturers website. Windows Update *should* be grabbing the most recent driver for you but I have had issues before where for some reason it has rolled the driver back to one 4 years old which caused problems.
Click to expand...

My friend has also just mentioned about doing all the window updates, so I am making sure they are all up to date.
I'll get back shortly, see if this helps.
 
Nobody installs the drivers that come with a motherboard, download the drivers from whoever makes the network chipset, not the motherboard manufacturer.
 
Dunkers said:
Not yet, I think I may have to. Very strange though that it was working before the component switch, right?
Click to expand...

Having spent 10 years working desktop support for a job, I've seen stranger! Rule of thumb was always to rule out the cable first...
 
Dunkers said:
Not yet, I think I may have to. Very strange though that it was working before the component switch, right?
Click to expand...

It depends on the cable, stranded cables are more tolerant to re-bending than solid core for example, either way for the minimal cost involved (routers normally come with at least one cable and you can move the router to the PC if it's short to test), it seems the obvious next step. The other option is use another device on the same cable to test eg laptop etc. if possible. Also what specific NIC chipset are we talking about? If it's an i225 I think I can guess the problem and likely solution.
 
Avalon said:
It depends on the cable, stranded cables are more tolerant to re-bending than solid core for example, either way for the minimal cost involved (routers normally come with at least one cable and you can move the router to the PC if it's short to test), it seems the obvious next step. The other option is use another device on the same cable to test eg laptop etc. if possible. Also what specific NIC chipset are we talking about? If it's an i225 I think I can guess the problem and likely solution.
Click to expand...

I have just tried the cable on my laptop and it is working fine, no issues of dropping internet. The chipset is 'Intel Ethernet Connection I219-V', if that is what you were after. :)
 
Dunkers said:
I have just tried the cable on my laptop and it is working fine, no issues of dropping internet. The chipset is 'Intel Ethernet Connection I219-V', if that is what you were after. :)
Click to expand...

Try manually setting the negotiation speed rather than using auto, under windows the i219 shouldn’t be problematic, Linux can be another story.
 
Avalon said:
Try manually setting the negotiation speed rather than using auto, under windows the i219 shouldn’t be problematic, Linux can be another story.
Click to expand...

I feel like abit of an idiot but I have installed another driver that was on the Intel website which I missed and it has helped a bit, I am not dropping connection as often and I have also changed to 100mbps half duplex, is that okay?
 
Full duplex and 1000mbit is better, then again if you are not transferring large files locally and are WAN limited the 100Mbit probably isn't much of an issue.
 
I went to change to full duplex 1 GB and it dropped, so changed back to 100mb and full. I mean it's working now ( touch wood).

Appreciate your help :) Any further issues i'll probably check back in :D
 
Just checking back in :)

My internet connection is much better now but it is still dropping every so often, is there anything else I can try?

Regards
 
Have you swapped the cable yet as suggested in the first reply? Forcing the negotiation of a link to get any sort of connection on it is not a fix, it's a workaround and doesn't fix the underlying problem.
 
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